Director, Care Delivery Innovation

Mercy Health BSMH • Columbus, OH

2d • Remote

About The Position

The Director, Care Delivery Innovation serves as the system leader for acute care model re-design, innovation, and transformation. This role is responsible for designing, implementing, and supporting a new acute care model that aligns with vision for patient/caregiver experience, clinical outcomes, and financial stewardship.

Requirements

• Masters in MBA, MHA, Healthcare-related field (required)
• 5-10 years in Healthcare & Clinical Operations Leadership (required)
• Collaborative
• Strategic Thinking
• Leadership
• Change Management
• Continuous Learning
• Communication
• Innovative

Responsibilities

• Develops the strategy for acute care model re-design with executive leadership support, leads processes from planning to implementation to evaluation to ensure change is adopted and successful
• Collaborates with IT, Physicians, Nursing, Clinical Support, and Ancillary service functions among others to re-design BSMH’s acute care model and build a tech-enabled workforce
• Translates operational efficiencies generated by tech-enabled innovation initiatives into new workflows and care model adjustments that enhance patient/caregiver experience, improve clinical outcomes, and deliver return on investment (ROI)
• Ensures alignment across technology, innovation, and transformation initiatives in acute care and generates synergy / additive value across initiatives to deliver transformational change
• Provides strategic thought leadership but primary accountability is execution, utilizing tactical and operational expertise for implementing and sustaining care delivery innovations
• Develops plans for implementation of acute care model changes, monitors performance to plan, ensures adoption through influence, reports on successes
• Leverages advanced knowledge and deep experience of acute care operations and clinical workflows to hardwire technology adoption and drive behavior change and new ways of working
• Manages tech-enabled innovation project/initiative budgets, secures Capital and Operating expense funding, and partners with Finance to monitor ROI and run rate improvement targets

Benefits

• Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
• Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts
• Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
• Tuition assistance, professional development and continuing education support

What This Job Offers

• Job Type: Full-time
• Career Level: Director