Director Cancer Operations

Associated Medical Professionals of NY, PLLC•Syracuse, NY

24d•$133,880 - $200,820•Hybrid

About The Position

The Director Cancer Operations will oversee daily operations for all oncology service lines, ensuring efficiency, quality, and compliance. This role partners with physician directors and site leadership to manage workflow, staffing, and resource allocation across Radiation Oncology, Urologic Oncology, and Infusions. The Director will standardize operational processes and clinical pathways across all AMP cancer care sites, monitor key performance indicators related to patient access, throughput, quality, and satisfaction, and ensure effective coordination between oncology services, urology practices, and ancillary departments. Additionally, the Director will collaborate with the COO and physician leadership to develop and execute AMP’s strategic vision for oncology services, identify and implement opportunities for growth, and support program development in alignment with AMP’s long-term objectives. This includes participation in clinical research and advancement of comprehensive cancer care initiatives, as well as leading projects to improve integration of care delivery across AMP’s multispecialty model. Financial responsibilities include developing, monitoring, and managing budgets, analyzing financial and operational data, and collaborating with the finance team for reimbursement, revenue integrity, and cost containment. The Director will also ensure adherence to all regulatory and accreditation requirements, lead quality improvement initiatives, and provide direct leadership and support to oncology managers, clinical supervisors, and administrative staff, fostering a culture of accountability, collaboration, and excellence. This role serves as the operational liaison between AMP oncology services, the COO, and the physician leadership team, communicating effectively with all stakeholders and representing oncology operations at leadership meetings.

Requirements

Bachelor’s degree in Healthcare Administration, Nursing, Business, or related field required
Minimum of 7 years of progressive leadership experience in oncology, cancer center management, or healthcare operations, preferably in a physician group or multi-site environment.
Proven ability to manage budgets, staff, and complex operations in a healthcare setting.
Strong understanding of oncology workflows, regulatory standards, and payer models.
Excellent leadership, communication, and problem-solving skills.

Nice To Haves

Master’s degree (MHA, MBA, or related) preferred.

Responsibilities

Oversee daily operations for all oncology service lines, ensuring efficiency, quality, and compliance.
Partner with physician directors and site leadership to manage workflow, staffing, and resource allocation across Radiation Oncology, Urologic Oncology, and Infusions.
Standardize operational processes and clinical pathways across all AMP cancer care sites.
Monitor key performance indicators related to patient access, throughput, quality, and satisfaction.
Ensure effective coordination between oncology services, urology practices, and ancillary departments.
Collaborate with the COO and physician leadership to develop and execute AMP’s strategic vision for oncology services.
Identify and implement opportunities for growth, including new technologies, service line expansion, and partnerships.
Support program development in alignment with AMP’s long-term objectives, including participation in clinical research and advancement of comprehensive cancer care initiatives.
Lead projects to improve integration of care delivery across AMP’s multispecialty model.
Develop, monitor, and manage budgets for all oncology-related cost centers.
Analyze financial and operational data to identify trends, opportunities, and areas for improvement.
Collaborate with the finance team to ensure appropriate reimbursement, revenue integrity, and cost containment.
Support the COO and physician leadership in decision-making regarding capital investments and new service opportunities.
Ensure adherence to all regulatory and accreditation requirements, including but not limited to: ACHC, ACR/ ASTRO, QOPI, and NYS Department of Health.
Lead initiatives that drive quality improvement, safety, and patient experience outcomes.
Oversee documentation and data tracking for internal and external reporting requirements.
Partner with clinical and quality teams to maintain a culture of safety and continuous improvement.
Provide direct leadership and support to oncology managers, clinical supervisors, and administrative staff.
Foster a culture of accountability, collaboration, and excellence in service delivery.
Mentor and develop team members to support succession planning and professional growth.
Collaborate with Human Resources to ensure recruitment, onboarding, and retention of high-performing staff.
Serve as the operational liaison between AMP oncology services, the COO, and the physician leadership team.
Communicate effectively with all stakeholders to ensure alignment of goals and transparency in operations.
Represent oncology operations at leadership meetings and participate in AMP-wide initiatives that promote integration and efficiency.
Partner closely with the Director of Practice Operations and other service line leaders to ensure seamless patient care coordination.