Director, Business Strategy

Capital One•Toronto, ON

4d•Hybrid

About The Position

For 30 years, we’ve been on a mission to change banking for good. We challenge the traditional bank stereotype, fostering a culture where innovation thrives and bold ideas are celebrated. We pair data-driven strategy with the autonomy to own complex, high-impact challenges. You’ll be encouraged to own your work from end-to-end and challenge the status quo to build solutions that impact the lives of millions of Canadians, because at Capital One we analyze and innovate. You’ll be empowered to grow and develop in an environment that balances high-performance standards with a genuine investment in your long-term success. If you’re ready to redefine what’s possible and drive exponential growth, this is where you can create what’s next. You will have the opportunity to flex skills as a general manager across credit, operations, and technology in a critical area of our business that is responsible for delivering over $1B in revenue, that is poised to lead a revolution in technology-led risk management and meaningfully invest in our customer agenda, with the right leadership in place.

Requirements

5+ years of leading analytical, process and product teams
5+ years of leading a cross functional team of 8+ reports
5+ years of experience working in an Agile environment

Nice To Haves

Bachelor’s Degree or equivalent experience
A deep understanding of product economics and PNL experience
High level of intellectual curiosity and comfort with ambiguity
Can collaboratively drive teams and stakeholders with disparate goals
Able to present to executive management often and in a compelling manner on key KPIs and results

Responsibilities

Develop business strategies that will drive growth, profitability, and customer success for Capital One in the face of shifting consumer and regulatory behavior. A proven track record of decision making and problem solving based on analytics. The passion to ensure our terms are mission aligned and unassailable in the market.
Have an ownership mindset, and strategic planning with a 6-24 month horizon. Develop and implement enhancements in our technology capabilities to lead the enterprise in risk management. You should be able to drive a roadmap of continuous improvement while ensuring critical business processes continue to be invested in through PDCAs.
Manage and develop a cross functional team of analysts, process managers and product. Coaching and mentoring associates throughout the organization with a goal of developing and retaining talent at Capital One. Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. You should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results.