Director, Business Solutions

Horizon Media•New York, NY

4d•Hybrid

About The Position

Horizon Media, founded in 1989, is a marketing and advertising firm headquartered in New York City with offices in Los Angeles and Toronto. It is known for its innovative approach to client service and its strong company culture, consistently appearing on 'Best Places to Work' lists. Horizon values diversity, equity, and inclusion (DEI), striving to create an environment where employees feel welcomed, safe, and empowered. The company focuses on hiring talented individuals, challenging them, and providing opportunities for growth.

Requirements

A strong writer, presenter and communicator; able to confidently present and sell through ideas both internally and to clients.
A strong team leader with people management skills.
Comfortable providing and receiving constructive feedback.
A problem solver with the ability to develop creative solutions.
Nimble and flexible with ability to oversee multiple deliverables and client requests.
A supporter of and advocate for diversity, equity and inclusion.
7+ years of experience in media planning and strategy.
Strong understanding of marketing principles, analytics and media trends.
Strong leadership skills and experience developing media professionals, ability to manage a team.
Experience in a client relationship management role.
Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and media research/reporting resources.

Responsibilities

Guide the team in translating client goals into strategic media solutions that grow our client’s brands and ensure strategic consistency across all elements of plan development and implementation, ensuring a fully integrated approach.
Collaborate with the VP and SVP on strategic marketing approach, leading the translation of client goals with the Business Solutions team, activation teams, consumer insights teams and media partners.
Ensure team is following internal and external processes and cadences for streamlined and timely workflow.
Oversee final reporting analysis of campaigns alongside other internal teams, ensuring data is accurate, presenting findings to client.
Build and oversee strategic framework for all plans and lead presentations.
Lead the team’s understanding of client’s business and uncovering of motivations/needs.
Maintain positive rapport and champions trust with the client.
Lead team in producing insights from Horizon resources/tools to collaborate with partner and creative agencies to offer clients holistic business solutions.
Anticipate client requests, guide team in troubleshooting and problem solving with internal resources to proactively provide solutions.
Act as client’s “go-to”, having a voice in meetings and providing POVs.
Manage the day-to-day operations of the Business Solutions Team to ensure consistent and high-quality client deliverables.
Ensure client deliverables are completed in a timely matter, understanding team’s bandwidth.
Provide ongoing, real-time, performance feedback to ensure continued team growth.
Proactively provide team opportunities for career growth (I.e. Horizon training programs).
Guide team in setting goals and professional development timelines, ensure team members have challenging, level-appropriate projects and opportunities to learn new skills.
Conduct team members’ performance reviews, coaching to maximize success.
Promote the work of both junior and senior team members, set a positive team environment.
Participate in the interview process for junior team members.
Develop and maintain relationships with key leaders across various Horizon departments, in order to collaborate and lead conversations for your client business solutions.
Responsible for leading client meetings and presentations.