Director Business Process Quality
About The Position
Johnson & Johnson is currently recruiting a Director Business Process Quality. This position can be located at Raritan or Titusville, NJ, Horsham, Malvern or Springhouse, PA, Beerse Belgium, Cork Ireland or Schaffhausen Switzerland. Please note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s): North America- Requisition #R-074192 EMEA– Requisition# R-076326 Remember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission. Position Summary: The Director, Transcend will play a critical leadership role within the IM Transcend initiative, a multi-year global business transformation program focused on modernizing end-to-end Supply Chain digital capabilities. This role will support the execution of complex global programs by driving operational excellence, program governance, and cross-functional alignment across key business areas. As a key representative of Supply Chain Quality organization , the Director will ensure that quality perspectives, requirements, and compliance standards are fully integrated into the Transcend program’s strategy and execution. This includes partnering with stakeholders across Supply Chain, Commercial, Finance, Technology, and Quality to embed quality systems and risk-based decision-making into all phases of the transformation. The Director will be responsible for implementing and scaling the program operating model, supporting deployment execution, and leading central workstreams that enable transformation across processes, technology, and data. This role requires strong collaboration with program leads and stakeholders to ensure consistent delivery, risk management, and resource optimization, while also advocating for the unique needs and priorities of Supply Chain Quality function, including Advanced Therapy Quality, Biotherapeutics Quality, Synthetics Quality, and External Quality.
Requirements
- A minimum of a Bachelors or equivalent University degree is required.
- A minimum of 10-12 years relevant work experience in the pharmaceutical industry
- Experience managing large-scale, complex projects at process, platform, and execution levels
- Supply Chain Quality experience with Quality processes
- Familiarity with Quality Management Systems (QMS) and related platforms
- Demonstrated leadership and interpersonal skills: Ability to engage and influence senior stakeholders
- Strong relationship-building and networking capabilities
- Change leadership in matrixed environments
- Inclusive leadership and ability to embrace generational diversity
- Excellent written and verbal communication skills
Nice To Haves
- Masters or advanced degree preferred.
- Experience working with external alliances or strategic partnerships
- Inclusive leadership and ability to embrace generational diversity
- Business acumen and strategic thinking
- Understanding of digital transformation and data science trends
- Strong understanding of GxP and Computerized System Validation requirements
Responsibilities
- Support the establishment and rollout of standardized program methodologies, tools, templates, and governance structures across deployments.
- Collaborate with program leads to develop and maintain integrated project plans, schedules, and deliverables across functional domains.
- Track and report on program milestones, financials, and resource utilization. Identify risks and recommend mitigation strategies.
- Manage interdependencies and conflicts across workstreams. Facilitate cadence and controls to ensure alignment and timely issue resolution
- Lead or co-lead central workstreams such as functional deep dives for Quality processes. Drive consistency and leverage best practices across deployments.
- Prepare and deliver program updates and presentations for senior stakeholders. Ensure transparency and alignment on program status and priorities
- Contribute to the development and execution of the Quality Management Strategy for the Transcend Program. Ensure compliance with GxP and validation requirements.
Benefits
- Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
- This position is eligible to participate in the Company’s long-term incentive program.
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
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What This Job Offers
Job Type
Full-time
Career Level
Director
