Director, Business Process and Risk Enablement

Give and Go Prepared Foods • Toronto, ON

27d

About The Position

Responsible for leading a team to enable operational excellence and proactive risk management through cross functional collaboration, process optimization, and the implementation of best practices that strengthen risk and control culture.

Requirements

• Bachelor’s degree in accounting, Finance, Business Administration, or a related field.
• 10+ years of progressive experience in business process management, operational risk management, project management, internal controls, audit, or related financial / accounting or operational roles, preferably within a large or mid-sized organization.
• 5+ years in a leadership or management role with experience leading cross-functional projects.
• Demonstrated expertise in coordinating and driving process optimization initiatives.
• Familiarity with internal control frameworks (COSO), and financial reporting regulations (SOX) is beneficial, with an understanding of how they integrate with broader business processes.
• Technical Expertise: Strong understanding of business process methodologies, risk management principles, and project management techniques. Familiarity with financial reporting regulations (GAAP, COSO, SOX) to effectively integrate these considerations into process design and risk mitigation discussions.
• Analytical Skills: Strong analytical, problem-solving, and critical thinking abilities, with an eye for detail.
• Communication: Excellent communication skills (verbal and written), presentation, and interpersonal skills to effectively collaborate with diverse stakeholders at all levels including senior leadership.
• Leadership: Proven ability to lead, motivate, and develop a team (if applicable) and influence stakeholders across different functions.
• Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines in a dynamic environment.
• Strategic Thinking: Ability to understand broader business context align process and risk initiatives with strategic objectives.
• Adaptability: Ability to adapt to a fast-paced and evolving business environment.
• Integrity: Unquestionable ethics, integrity, and commitment to governance principles.
• Software Proficiency: Advanced proficiency in Microsoft Excel, PowerPoint, and Word; experience with governance, risk, and compliance (GRC) software is a plus.

Nice To Haves

• Certifications: Professional certification such as PMP (Project Management Professional), Lean Six Sigma, CPA (Certified Public Accountant), CIA (Certified Internal Auditor)

Responsibilities

• Policy Facilitation, Process Improvement & Automation initiatives:
• Identify and champion opportunities for business process efficiencies, optimization and automation, leveraging technology to streamline operations.
• Drive continuous improvement initiatives by coordinating cross-functional teams and managing related projects to enhance operational effectiveness, promoting a culture of proactive risk management and control awareness.
• Collaborate with the relevant stakeholders to facilitate the development, revision, and effectiveness of company policies and procedures related to business processes, operational efficiency and integrated risk management.
• Ensure Mondelez and Give and Go policies are clearly communicated, understood, and consistently applied throughout the organization.
• Business Process Optimization & Strategy Framework:
• Partner with Give and Go business process owners and relevant functions (ie. Mondelez NA internal control and Internal Audit, MSC Risk Resilience team), to support the design, documentation and continuous improvement of critical business processes aligned with Mondelez and Give and Go policies.
• Facilitate training and adoption of new and existing process documentation, ensuring they accurately reflect current operations and align with organizational objectives (ie. SAP implementation).
• Regularly assess and coordinate efforts to maintain an effective framework that supports operational efficiency and integrates risk management considerations to reflect changes in business processes, systems, and Mondelez policies.
• Risk Coordination & Mitigation Support:
• Support Internal Controls team’s enterprise-wide risk assessment by coordinating with business process owners to facilitate the identification, evaluation, and prioritization of financial and operational risks within the relevant processes.
• Collaborate with business process owners to support the development and implementation of effective mitigation strategies and action plans in collaboration with relevant stakeholders.
• Monitor for the progress of remediation efforts and report on key risk indicators to Give and Go leadership.
• Operational Compliance & Governance Facilitation:
• Support and coordinate adherence to established Give and Go and Mondelez company policies, procedures, and relevant external regulations across business processes.
• Act as a key liaison, coordinating information flow and support for reviews conducted by external auditors, internal audit, internal controls, and other stakeholders ensuring proper documentation and understanding of processes.
• Stay current with regulatory changes, industry best practices relevant to business processes, operational efficiency, and integrated risk management
• Training & Awareness:
• Partner with relevant teams to support the development and delivery of training programs fostering a culture of operational excellence, risk awareness and compliance with established processes and controls.
• Team Leadership & Collaboration:
• Lead and manage a team of two professionals focused on business process enablement and project coordination.
• Collaborate effectively with cross-functional teams including Finance, IT, Operations, Legal, Internal Controls, and MSC Risk Resilience and other departments to drive integrated process solutions and foster effective risk management practices.
• Present insights, project updates, and recommendations, to Give and Go senior management.
• Actively live and role model our Leadership competencies by holding self and function (including all direct report ‘people leaders’) accountable for creating a positive work environment and culture through administration of our People Processes and Tools.
• Performance Management: Ensure proper onboarding and development of all staff by completing induction process, coaching and developing capabilities, executing PDP start/mid-year dialogues and performance calibration, and engaging in corrective action when required
• Talent & Succession: Participate in and develop succession plans adhering to the MDLZ STR process
• Training: Ensure completion of function compliance training
• Compensation: Make recommendations for staff merit and bonus targets (where applicable)
• Engagement: Ensure an engaged workforce through strategic workforce planning and creation/execution of Employee Survey action plans
• Company Values (RDQAS): Lead by example upholding the values and holding others accountable for the same

Benefits

• Learning and growth; we are working to create an environment where sharing new ideas, experimenting and learning from each other is strongly encouraged.

What This Job Offers

• Job Type: Full-time
• Career Level: Director