DIRECTOR BUSINESS PERFORMANCE STANDARDS

Compass Group•Houston, TX

2d•Hybrid

About The Position

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving over 1,000 hospitals and healthcare systems nationwide. With over 31,000 associates, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for over 70 years, leveraging culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience. Morrison has been recognized as one of Modern Healthcare’s Best Places to Work and Training Magazine has named it a Top 125/APEX Award Training Organization. Morrison has more than 1,600 registered dietitians and 1,200 executive chefs, and serves over 600 million meals annually. The Division Director of Standardization will be responsible for providing central oversight to drive best-in-class operations, client retention, and share best practices in operations excellence across the Division. This will be accomplished through data mining with the business intelligence team to ensure initiatives are data-driven. The Division Director will work in close collaboration with the Division President, Regional Vice Presidents, and other key stakeholders to ensure strategy and initiatives align with overall Division goals and any specific client needs. This individual will report to the Division President.

Requirements

Bachelor’s degree preferred, or significant experience in the field
PMP and/or Lean Sigma preferred
Proven ability to define and execute change strategies
Proven ability to lead and manage direct reports to enhance collaboration, team building, and professional growth atmosphere
Proven ability to address competing priorities with a positive, can-do attitude
Proven business analytical capabilities to understand and solve complex business issues
Excellent oral and written communication skills to tailor communication at all levels of the organization
Proficiency in Microsoft Office
Travel as needed (approx. 60%)

Responsibilities

Deep dive into data analytics to identify areas of opportunity to streamline our business, create efficiencies, and determine innovative solutions to solve common business challenges
Act as a liaison between operations, field support, and clients to align strategy and goals of the business partnership
Build rapport and trust with key internal and client stakeholders to communicate initiatives
Lead team of Regional Directors to collaborate with operators in the execution of strategic initiatives
Foster professional growth of team and find/provide professional training as needed
Central oversight of all regional project plans (scope, resource needs, timelines, metrics of success)
Create a tracking system to measure performance of and financial impact of each initiative
Create a platform to share best practices across the Division