Director, Business Intelligence
About The Position
Are you looking for a place where you can bring your passion for leading enterprise reporting and KPI governance across a multi-brand organization? Welcome to Neighborly—the hub of service brands that connects customers to top-notch local experts who repair, maintain, and enhance homes and businesses. Our long-standing business, with over 40 years of experience, is focused on strategic innovation as we build the future of home and business services. Bring your ambition to the table as we unlock new doors together, taking your career to the next level. Bring your experience and be empowered to innovate. As a Director, Business Intelligence on the Data & Strategic Ops team, a typical day for you will include: Lead the development and maintenance of enterprise dashboards, scorecards, and reporting solutions, preferably using Amazon QuickSight. Define, standardize, and govern KPIs, metrics, and OKRs across multiple brands and business functions. Establish and maintain a trusted single source of truth for reporting and analytics. Partner with business and technology teams to translate requirements into scalable BI solutions. Drive data quality, governance, and reporting best practices across the organization. Collaborate with Analytics Engineering teams to ensure reliable and scalable data pipelines. Bring your skills and be inspired to achieve success.
Requirements
- 5+ years of experience in Business Intelligence, Analytics, or Data Management.
- 2+ years of experience leading BI teams or enterprise analytics initiatives.
- Proven experience building dashboards, scorecards, and executive reporting solutions.
- Strong hands-on experience with AWS data and analytics services, including Amazon S3, AWS Glue, and Amazon Athena, as well as Infrastructure as Code (IaC) tools such as Terraform
- Experience with Amazon QuickSight
- Experience defining and governing enterprise KPIs, OKRs, and executive scorecards.
- Experience in franchise, retail, consumer services, or other multi-location organizations.
- Experience implementing data governance and metric standardization practices.
- Knowledge of AI-powered analytics and modern BI technologies.
- Strong communication, stakeholder management, and project leadership skills.
- Ability to manage multiple concurrent initiatives and competing priorities.
- Proactive, results-oriented, and capable of balancing strategic and tactical responsibilities.
- Bachelor of Science in Data Analytics, Statistics, Business Administration or similar
Responsibilities
- Lead the development and maintenance of enterprise dashboards, scorecards, and reporting solutions, preferably using Amazon QuickSight.
- Define, standardize, and govern KPIs, metrics, and OKRs across multiple brands and business functions.
- Establish and maintain a trusted single source of truth for reporting and analytics.
- Partner with business and technology teams to translate requirements into scalable BI solutions.
- Drive data quality, governance, and reporting best practices across the organization.
- Collaborate with Analytics Engineering teams to ensure reliable and scalable data pipelines.
Benefits
- Equity and bonus opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
