Director, Business Intelligence

Warner Music Group•New York, NY

3d•$130,000 - $140,000•Onsite

About The Position

The Director, Business Intelligence is a strategic leader responsible for driving global alignment, standardizing commercial performance tracking, and decommissioning redundant regional reporting in favor of scalable central tools. Reporting directly to the Senior Director, BI, this role will act as a vital liaison central functions and regional teams across EMEA, the US, and APAC. A core component of this position involves leading the relationship with the Global Priority Artist team. It also includes helping complete strategic long-term artist development projects and facilitating executive artist reporting. As the department shifts away from descriptive dashboards toward proactive, predictive analytics, the Director is tasked with championing the adoption of AI tooling and self-serve capabilities. Working in close collaboration with the DS&I team responsible for WMG’s foundational data architecture and semantic models, the Director will guide a high-performing team. The team will deliver enterprise-grade operational insights, anticipate macroeconomic trends, and encourage a unified, data-first culture.

Requirements

6–10 years of experience in Business Intelligence, Analytics, or Data Strategy, with a consistent track record of driving commercial growth through data.
Deep technical foundation, with a strong architectural understanding of relational databases, data warehousing, and advanced manipulation languages (SQL, Python).
Enterprise-level visualization expertise, with extensive experience supervising Tableau (or similar platforms) deployments at scale.
Strong background in the music, entertainment, digital media, or tech industry, with a deep understanding of streaming economics, digital marketing, and audience monetization.
Exceptional executive presence and stakeholder management skills, with the ability to influence cross-functional VPs, C-suite executives, and regional managing directors.
Bachelor's or Master’s Degree in Data Science, Computer Science, Economics, Statistics, or a related quantitative field.

Nice To Haves

Prior leadership experience preferred, with experience managing and mentoring junior team members.

Responsibilities

Help to define, own, and implement the long-term Business Intelligence roadmap, aligning all data initiatives with the company’s commercial goals and revenue targets.
Own the Artist goals and achievements in partnership with the group passionate about global priorities.
Partner with marketing functions on bespoke projects and case studies, e.g. Christmas Analysis.
Own commercial reporting to the Global Priorities team and Topsify, acting as the local point of contact with Global Priorities leadership and ensuring a clear framework for tracking artist development.
Co-own and facilitate the Recorded Music Analyst Network to ensure cross-territory best practices and the reduplication of analytical efforts.
Drive global alignment by harmonizing commercial results monitoring and proactively phasing out overlapping regional reports to promote adaptable central solutions.
Lead the promotion of AI technologies and self-service functionalities while the division moves from traditional descriptive dashboards to more anticipatory, prediction-based analytics.
Work in lockstep with the Data Solutions & Innovation (DS&I) team—who coordinate the core data frameworks and semantic models—to provide enterprise-level operational intelligence.
Direct and coordinate complex, high-stakes deep-dive analyses to uncover hidden commercial opportunities, forecast large-scale economic patterns, and identify operational inefficiencies.
Present data-backed strategies, financial forecasts, and market trends directly to C-level executives, confidently defending methodologies and influencing enterprise-wide decision-making.
Shift the department’s focus from descriptive analytics (what happened) to predictive and prescriptive analytics (what will happen and what we should do about it), proactively guiding the business through market shifts.