Director, Business Intelligence & Systems Integration

PACSUN•Anaheim, CA

3d•$176,000 - $196,000•Onsite

About The Position

The Director, Business Intelligence and System Integration, will lead the strategic design, implementation, and maintenance of Pacsun’s enterprise Business Intelligence, Data Warehouse, and system integration initiatives. This role is critical in leveraging data, analytics, AI integration, and advanced technology to inform decision-making across the organization, with a focus on retail data solutions. The Director oversees a team of developers and analysts, ensuring alignment with business goals while driving innovation and delivering high-quality, scalable BI solutions. This position requires significant hands-on expertise in system integration technology, Microstrategy, Snowflake, and AI analytics while providing leadership in data architecture and retail applications. Additionally, this role will partner with cross-functional leaders to support Pacsun’s next ERP and Financial System transformation.

Requirements

Bachelor’s or Master’s degree in Computer Science, Data Science, or related field.
Minimum of 10 years of experience in data architecture, BI solutions, and analytics, with at least 5 years in a leadership role.
Mandatory Retail Industry experience.
Expert-level proficiency in Microstrategy and hands-on experience with Snowflake.
Extensive experience with AI analytics, predictive modeling, and machine learning applications in BI.
Proven track record of delivering enterprise-wide data architecture solutions, focusing on retail analytics and innovation.
Strong communication and problem-solving skills, with the ability to manage complex projects and transformations, including ERP and financial systems.

Responsibilities

Lead the design, development, and maintenance of scalable enterprise system integration and Business Intelligence solutions, incorporating analytics for enhanced decision-making.
Drive the adoption and integration of AI technologies to innovate retail and BI solutions and improve business insights, focusing on predictive and prescriptive analytics tailored to retail operations.
Oversee all BI, data warehouse, and data for enabling AI-driven initiatives, ensuring solutions align with business requirements, IT strategy, and operational goals.
Manage the development, implementation, and maintenance of system integration solutions across the company’s enterprise applications.
Ensure optimal performance and scalability of Mulesoft integrations, supporting existing and future business needs.
Oversee integrations for key systems, including Microsoft D365, Manhattan OMS, Manhattan POS, EDI, and other relevant enterprise applications, ensuring compatibility and alignment with business processes.
Manage the integration of retail data sources into enterprise systems to ensure data integrity and actionable insights.
Collaborate with cross-functional leaders to guide reporting solutions for the next ERP and Financial System transformation, ensuring BI and data strategies align with broader organizational changes.
Create and maintain comprehensive data design documentation, including models, diagrams, and flow charts.
Optimize back-end data sources for accuracy and efficiency, leveraging AI-powered tools for advanced data processing.
Provide expert data modeling and validation to support robust business decision-making.
Collaborate with internal and external teams to resolve technical challenges and align solutions with business needs.
Lead the development of ETL processes and OLAP efforts to ensure efficient data transformations and analytics.
Act as the primary liaison between IT and business stakeholders to prioritize and address data-related initiatives.
Mentor and manage the BI team, fostering professional growth and ensuring high performance.