Director, Business Development -Travel Insured International- Remote

Crum & Forster•Glastonbury, CT

4d•$95,600 - $179,600•Remote

About The Position

Travel Insured International (TII), a Crum & Forster company, is hiring a Director, Business Development on our Travel Business Center (TBC) team. Travel Insured International is a leading travel insurance provider with more than 30 years in business. As a key component of our Specialty Business Unit, within the Accident & Health division, TII provides travel protection plans to help each individual travel confidently. Travel Insured International is proud to offer products to consumers and to agency partners of all sizes. We're committed to providing dependable coverage, great value, and end-to-end satisfaction for all customers. The Director, Business Development, plays a crucial role in driving new business growth and increasing market share for Travel Insured International within the travel agency distribution channel — across both consortia and non-consortia segments. This role is focused on activating new travel agency accounts, building strategic relationships with agency owners, and executing growth plans that achieve new business targets and increase Travel Insured's market share and revenue. The Director will strategize and execute plans for penetrating travel industry consortia and identifying opportunities beyond traditional consortia channels. This is an individual contributor role on the Business Development team within the Travel Business Center. This is a 100% remote position with regular travel required.

Requirements

Bachelor's degree or equivalent professional experience required
10+ years of experience required, preferably in travel or hospitality sales
Proven track record of acquiring new business, growing revenue, and exceeding sales targets
Demonstrated experience building and managing relationships with travel agency owners, consortia, and industry stakeholders
Experience representing a company at industry conferences, trade shows, and events — including public speaking or panel participation
Strong understanding of the travel agency distribution model, including consortia, host agencies, and independent agencies
Familiarity with industry organizations, conferences, and trade associations
Proficiency with Microsoft Office Suite, including intermediate-level skills in Excel, Outlook, Word, PowerPoint, Teams, and OneNote
Proficiency in Salesforce or related CRM platforms preferred; demonstrated ability to manage pipeline, track opportunities, and generate reports
Working knowledge of AI tools and a willingness to leverage technology to enhance productivity, outreach, and sales performance
Travel required 25%–35% of the time by car, plane, and/or train — including evenings and weekends, both domestically and internationally; must hold a current passport
Ability to attend multiple conferences and events per year, including international travel
Must be able to work independently and effectively in a 100% remote environment
Strong time management and organizational skills with the ability to manage multiple priorities simultaneously
Comfortable working in a fast-paced, growth-oriented environment with evolving targets and expectations
Must maintain established weekly KPI levels for sales activity, pipeline development, and new business production

Nice To Haves

Influencing the Sale — Advanced ability to convince prospective partner executives and agency owners to partner with TII, and in turn, influence their advisors to actively sell TII products. Comfortable leading persuasive conversations that move prospects from interest to commitment.
Relationship Management — Superior interpersonal skills with the ability to cultivate deep, trusted relationships both internally and externally. Proven success building partnerships with consortia leadership, travel advisor networks, and agency owners at all levels.
Cross-Functional Collaboration — Ability to work effectively across product, marketing, finance, underwriting, and technology teams to align business development strategies with company objectives and bring cohesive solutions to partners.
Communication & Presentation — Strong verbal and written communication skills with the ability to deliver polished, professional presentations that engage and influence decision-makers at all levels within consortia and travel trade organizations.
Negotiation — Advanced negotiation skills with the ability to structure mutually beneficial partnerships, co-op agreements, and override programs that drive measurable outcomes.
Resilience & Self-Direction — Maintains a high level of personal accountability for achieving outcomes. Works effectively with minimal direction, remains dependable under pressure, and demonstrates consistent follow-through on commitments and deadlines.
Driving for Results — Self-assured and persistent. Responds confidently to objections, does not give up easily, and maintains relentless focus on achieving sales targets, weekly KPIs, and bottom-line growth. Proven ability to analyze performance and optimize strategies to drive continuous improvement.

Responsibilities

Identify, prospect, and acquire new top-tier travel agency partnerships across consortia and non-consortia channels
Develop and execute strategic growth plans to achieve new business premium and new account targets through disciplined follow-up, sales process rigor, and consistent field execution
Build and maintain relationships with travel agency owners, consortia, and key industry stakeholders
Represent Travel Insured International at industry conferences, trade shows, and consortium events through attendance, networking, and public speaking engagements
Provide event coverage on behalf of Host or Regional BDMs when scheduling conflicts arise, ensuring uninterrupted TII presence and partner support
Develop and deliver compelling presentations and proposals tailored to prospective agency partners
Design and manage co-op programs and bonus override structures tied to measurable outcomes (production lift, activation, conversion, retention), ensuring investment efficiency and partner ROI with new business opportunities
Collaborate with Regional BDMs to onboard and transition new accounts for ongoing relationship management
Partner cross-functionally with marketing, underwriting, finance, operations, and product teams to align messaging, create targeted enablement campaigns, and launch new partner-specific initiatives
Ensure compliant execution, tracking, and reporting of all funded initiatives
Manage and maintain an active sales pipeline in Salesforce, including lead tracking, opportunity management, and forecasting
Leverage AI tools and data-driven insights to identify market opportunities, optimize outreach, and improve conversion rates
Deliver regular reporting on sales performance, pipeline health, revenue impact, event outcomes, and progress toward goals
Meet or exceed established weekly KPIs for sales activity, pipeline development, and new business production as defined by leadership
Monitor industry trends, competitive landscape, and emerging opportunities within the travel insurance space to inform channel strategy and long-term business development planning

Benefits

Competitive compensation package
Generous 401K employer match
Employee Stock Purchase plan with employer matching
Generous Paid Time Off
Excellent benefits that go beyond health, dental & vision. Our programs are focused on your whole family’s wellness, including your physical, mental and financial wellbeing
Tuition reimbursement
Industry-related certifications
Professional training
A dynamic, ambitious, fun and exciting work environment
Matching donation program
Volunteer opportunities
Employee-driven corporate giving program