Director, Business Development - Healthcare and Life Sciences

MarketSource inc•Virtual,
•$80,000 - $110,000•Onsite

About The Position

MarketSource is a sales acceleration company focused on delivering better outcomes for many of the world’s most iconic brands. We design, operationalize, and execute managed sales and customer experience solutions for companies in B2B and B2C environments. Our solutions are purpose-built and tech-enabled to deliver measurable improvements in business outcomes. We live by a set of people-focused values that guide our relationships with each other and with our clients. By putting people first, working together to make others successful, and establishing a rich and empowered work culture, we create opportunities for our people and the businesses we serve to be successful.

Requirements

  • A "customer-first" mindset with a high "EQ" and "Executive Presence"
  • Strong sales ability, problem-solving skills, and responsiveness
  • Digital (virtual) sales and in-person presentation capabilities
  • Energetic and positive communication, that engages, motivates and influences outcomes
  • Operate in a high energy, quota-driven, and ever-evolving sales environment
  • Multi-task, prioritize, and manage time effectively
  • Adherence to activity reporting requirements
  • Proficient in MS Office, digital sales and CRM applications
  • Advanced understanding of indirect, direct, and multi-channel selling motions
  • To identify, solicit, develop and close MarketSource managed services or BPO engagements
  • Effectively develop and navigate executive business relationships
  • Proficient in the use of MS Office and SFDC applications
  • Advanced understanding of direct and indirect channel sales motions and strategy, specifically as it relates to Tech, Finance, Telco, Healthcare, and Manufacturing companies for assigned vertical accounts
  • Executive Presence; effectively communicating with BOD, CSO, CRO, VP of Sales
  • In-depth understanding of multi-channel sales strategy, specifically for enterprise companies, partner ecosystem and multi-tiered channel distribution
  • Development and navigation of executive business relationships
  • Bachelor’s degree in business administration, Marketing, related field, or equivalent experience, MBA a plus
  • Ten (10) years experience with Five (5+) years’ experience selling strategic, high-value, enterprise-class services
  • Experience managing and closing large ($1M+) services engagements with enterprise companies

Nice To Haves

  • Business Process Outsourcing (BPO) experience, a plus

Responsibilities

  • Directly responsible for meeting and exceeding sales targets for existing client accounts, ensuring renewals, expansion, and upselling opportunities
  • Serves as the primary liaison between existing enterprise clients and the internal sales account teams, working with internal stakeholders to align sales efforts with customer expectations and marketing teams to refine lead generation strategies
  • Collaborates with account team, client services and finance for the creation of agreements and ensures alignment with corporate financial goals
  • Identifies opportunities to expand existing (or enter new) industries or verticals where managed sales solutions can be applied
  • Provide intelligence on competitors competitive offerings in the market
  • Works closely with client services, finance and sales operations, marketing, to ensure capabilities align with market demand
  • Engages in industry events, webinars, and conferences to build credibility and attract potential clients
  • Identifies and builds relationships with technology, advisory, consulting and enterprise service providers that identify managed sales opportunities
  • Maintain an understanding of MarketSource managed sales solutions and value proposition
  • Understand prospects' and customers' core initiatives and business needs while aligning MarketSource's value proposition and managed sales solutions offerings
  • Develop and execute an individual sales strategy and tactical plans, including opportunity, pipeline, and revenue growth, that are aligned with the overall business unit's strategy and growth expectations
  • Represent oneself as a MarketSource sales subject matter expert responsible for new business revenue, profitability, and expense management
  • Partner with internal stakeholders to ensure opportunity development in adherence to MarketSource sales process
  • Maintain a robust sales pipeline and achieve target pipeline conversation ratios and other opportunity management metrics
  • Provide leadership, support, and updates to internal stakeholders that support MarketSource sales initiatives
  • Utilize MarketSource's customer relationship management process to effectively and accurately manage sales territory, activity, and forecast
  • Manage the documentation of best practices, case studies, and methodologies related to wins in the assigned market segment
  • Manage client commitments and expectations, internally and externally

Benefits

  • Medical, dental & vision
  • 401(k)/Roth
  • Insurance (Basic/Supplemental Life & AD&D)
  • Short and long-term disability
  • Health & Dependent Care Spending Accounts (HSA & DCFSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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