Director, Business Banking

CIBC•Edmonton, AB

22h•Hybrid

About The Position

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. Reporting to the Market Vice President Business Banking, the Director Business Banking is responsible for building, developing and leading a team of Senior Manager & Team Leaders to meet the business and personal needs of our clients and drive business growth. Clients typically have credit needs, generally up to $1.5MM range, and/or complex cash management requirements. The Director, Business Banking leverages partnerships with the broader market team to deliver a broad range of Business Banking solutions. The Director partners with local banking centre leaders to deliver flexible and innovative product solutions, dedicated business expertise and timely advice to help our Business Banking client realize their business and personal goals. At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

Requirements

Strong leadership and people management skills sufficient to lead a team within an assigned area to achieve strategic, business and financial plans in a manner consistent with CIBC’s values, strategies, core policies and programs.
Strong business development expertise to establish, grow and sustain long term relationships with Business banking clients.
Experience and expertise in understanding and meeting the financial needs of medium-size businesses, including credit, cash management, transaction accounts, foreign exchange, trade finance and others as appropriate.
Demonstrated experience and expertise in credit management and knowledge on Business Banking credit strategy and adjudication methodologies.
Detailed knowledge of business lending practices and credit analysis to ensure asset/portfolio quality.
Broad analytical skills and an ability to assess lending risk of target market.
In-depth knowledge of markets, regulatory environment, risk issues, client behaviors and business practices, and thorough knowledge of a diverse marketplace and the needs of business banking clientele.
Effective and demonstrated problem solving skills sufficient to address client and operational issues in a timely and effective manner.
Demonstrated ability to clearly and decisively set priorities and implement action plans.
Highly developed business planning skills in order to develop business plans and tactics to support organizational strategies and objectives.
Demonstrated experience in Business or Commercial Banking in Canada.
University degree. Business degree is required.
Bring your real self to work and you live our values - trust, teamwork, and accountability.

Nice To Haves

Clients typically have credit needs, generally up to $1.5MM range, and/or complex cash management requirements.

Responsibilities

Set appropriate context when assigning work to ensure that individuals’ roles support the achievement of the business unit’s priorities and CIBC’s overall goals.
Build team and individual capabilities by providing development opportunities such as job shadowing, special projects, and training.
Manage performance by providing fair and accurate formal and informal feedback, identifying and removing obstacles to performance and by explaining how performance expectations align with business priorities.
Hire the right people in the right jobs to align individual capabilities with job requirements and business unit goals.
Gain employee commitment by developing and maintaining a culture that enhances the employee experience, encouraging high performance, and supporting the improvement of capabilities in the sales and service teams.
Create a positive work environment and be an effective role model by championing CIBC’s mission, vision and values.
Accountable for follower-led business development activities with prospective and key CIBC clients.
Represent CIBC in the community directly to ensure relationships are developed, solidified and fostered.
Attend and participate in trade shows, seminars, luncheons, community events.
Build a culture of collaboration across the community of banking centres so that we bring the best of CIBC to clients to support their financial goals.
Demonstrate effective partnership management to grow the business.
Engage with Business Banking clients and centres of influence primarily in the private sector, to build relationships, develop new business, and represent CIBC in the broad business community.
Develop business partner relationship with key partners in Risk Management and Compliance, CIBC Credit Group and Retail Operations to resolve credit and risk issues.
Connect with key local partners in banking centres including Imperial Service, Commercial Banking, Cash Management, Wood Gundy, Trade Finance, Foreign Exchange, CIBC Private Investment Counsel and other partners (such as GPI and Ceridian) to provide solutions to meet the needs of clients.
Lead the execution of strategies and tactics to grow the Business Banking business, improve the client experience, and build relationships with clients and prospective clients.
Develop and lead the development of financial, business and credit management plans.
Establish strategies, initiatives and tactics to achieve plans.
Ensure the effective implementation and alignment of initiatives with market, region and Business Banking initiatives to increase financial performance and to enhance the overall client experience.
Review and integrate Business Banking strategies and action plans developed for each portfolio to ensure they meet annual business and financial plans.
Execute and monitor the progress of portfolios against the plans and take corrective action when required.
Ensure that clients receive the full spectrum of CIBC solutions.
Establish and implement effective strategies to improve the client experience and enhancing client relationships to increase the ‘share of wallet’ and decrease client attrition.
Ensure compliance with policies, standards, guidelines and controls by applying the policies and controls fairly and consistently so employees understand what to expect.

Benefits

competitive salary
incentive pay
banking benefits
a benefits program
defined benefit pension plan
an employee share purchase plan
a vacation offering
wellbeing support
MomentMakers, our social, points-based recognition program.
Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.