Director, Business Analytics

Above Lending•Chicago, IL

2d•$140,000 - $180,000•Hybrid

About The Position

Above Lending is a next-generation financial services company helping everyday Americans break the cycle of high-cost debt and move toward a stronger financial future. Through customized lending solutions, competitive rates, and personalized support, our mission is to simplify the lending process and help our clients achieve financial well-being. We are committed to making credit more affordable and accessible; backed by a culture grounded in compliance and ethics, and technology built around the people we serve. We are growing quickly, and we are looking for new collaborators to help us reach the next level. If you want to join a forward-thinking, rapidly growing organization where helping people is the number one goal, we want to hear from you. The Director of Business Analytics will own the analytics strategy behind our originations engine, including customer acquisition, acquisition channel performance, funnel conversion, and the quality and value of the borrowers we bring on. You will build and lead the team responsible for this work, partnering closely with senior leadership, operations, product, and credit, and serving as the executive-level voice the business relies on for originations analytics. A successful director will quickly build a deep understanding of the business, set the analytical agenda for originations, and communicate results and strategic recommendations clearly to the executive team and board. The ideal candidate is a results-driven, strategic leader who thrives in a dynamic, high-growth environment, and who is equally comfortable shaping multi-quarter analytics strategy, reviewing production-quality SQL and Python, and presenting recommendations to the C-suite.

Requirements

Bachelor's or Master's degree in a STEM, business, or other analytical field; MBA a plus
7 or more years of experience in business analytics, strategy, marketing, product analytics, or a related quantitative role, including experience building or leading a team
Strong, hands-on proficiency in both SQL and Python, with the judgment to know when to go deep personally versus delegate
Demonstrated ability to set strategic direction for an ambiguous, evolving function and translate it into a team's roadmap and priorities
Excellent executive communication skills, with a track record of presenting to and influencing C-suite and board-level stakeholders
Strong command of data visualization and storytelling, with the ability to present complex findings clearly and persuasively to non-technical audiences
A proven people leader who is energized by a fast-paced, evolving environment and skilled at developing analytical talent

Nice To Haves

Prior experience in financial services, consumer lending, strategy consulting, or a high-growth startup strongly preferred

Responsibilities

Own the analytics strategy and roadmap across the originations funnel, from acquisition channel performance through conversion, borrower quality, and customer value
Build, lead, and develop a high-performing team of analysts, setting standards for rigorous analysis in Python and SQL and reviewing work to ensure it meets a production-quality bar
Set the framework and governance for experimentation across the originations function, partnering with senior leadership, product, and operations to ensure statistical rigor in how results are interpreted and acted on
Define the KPIs that matter most to originations and company performance, and hold the broader organization accountable to them
Present findings, strategic recommendations, and the team's roadmap to executive leadership and the board, translating complex analysis into clear, decisive action
Proactively identify operational challenges and growth opportunities across the business, setting priorities for the team before issues are escalated
Represent business analytics in cross-functional and executive forums, influencing company-wide strategy on acquisition, credit, and growth