Director, Breast Cancer Patient Experience DTC Lead

Pfizer • New York City, NY

10h • Hybrid

About The Position

Pfizer Commercial Oncology is introducing the world to the next era of cancer care. With a growing portfolio of novel therapies, industry-leading R&D, and a goal of delivering eight breakthroughs by 2030 across major cancer types, we're translating cutting-edge science into market-shaping impact. Here, you'll partner with exceptional colleagues across scientific, medical, and manufacturing teams, backed by advanced digital and AI-enabled infrastructure and the authority to accelerate medicines from discovery to delivery. Guided by our values of courage, excellence, equity, and joy, you'll have the opportunity to stretch your skills and build a career that evolves with you—across teams, roles, and the Pfizer enterprise. Join us to make history — for patients, for their families, for the future. The US Breast Cancer business is one of the largest and strategically critical franchises within Pfizer Oncology, anchored by IBRANCE, a multibillion-dollar market-leading therapy, and strengthened by a robust late-stage pipeline asset CDK4. In 2026, IBRANCE and TUKYSA will contribute >$3B in net revenue to Pfizer Oncology and continue to be market leaders in their respective settings despite intensifying competition. Pfizer Oncology is also preparing to launch a new novel medicine in breast cancer in two years, along with indication expansions. The Breast Cancer Consumer/Patient Marketing team continues to lead the way internally and innovate in all aspects of engagement with patients, caregivers, and patient advocacy groups. The Director, Breast Cancer Patient Experience DTC Lead will be responsible for driving best-in-class consumer marketing and patient engagement strategies across two priority assets. The role will initially focus primarily on IBRANCE (90% IBRANCE / 10% pipeline split), with responsibility for the pipeline increasing over time as the asset advances toward its anticipated launch. This leader will own the IBRANCE US direct to consumer strategy and tactical execution, serving as the primary counterpart to agency and cross-functional partners, while simultaneously building the foundational end-to-end patient experience strategy for the BC pipeline to ensure US launch readiness and success. The role requires strong strategic, analytical, and cross-functional leadership capabilities, as well as deep expertise in consumer/patient marketing within a regulated industry.

Requirements

• Candidate demonstrates a breadth of diverse leadership experiences and capabilities including: the ability to influence and collaborate with peers, develop and coach others, oversee and guide the work of other colleagues to achieve meaningful outcomes and create business impact.
• Bachelor’s degree required with 8+ years of pharmaceutical industry experience, OR Master’s degree with 7+ years, OR PhD/PharmD with 5+ years of experience.
• Significant experience in US consumer and/or patient marketing, including ownership of complex omnichannel programs and OPDP submissions.
• US Consumer/Patient marketing experience inclusive of TV, with a track record of contributing to launch performance and/or growth of in-line brands.
• Demonstrated strong consumer marketing insights & strategy capabilities: Understanding of consumer/patient needs, preferences, and behaviors along the customer journey
• Strong understanding of media planning and performance metrics
• Advanced analytics to measure attribution, improve marketing mix, and drive higher ROI
• Leveraging technology and platforms for greater automation and better outcomes
• Positioning, activating, and governing brands over time
• Creating tailored content across brands, segments, and channels for integrated execution
• Constructing and managing tests to optimize marketing efficiency across audiences and channels
• Demonstrated success developing and executing strategic marketing plans in competitive, regulated environments.
• Strong leadership, communication, and influencing skills; ability to lead cross-functional and agency partners.
• Confidence and ingenuity to initiate, create, and bring ambiguity into action; strong analytical, detail-oriented, self-motivated, and creative.
• Excellent verbal and written communication skills for a wide range of audiences.

Nice To Haves

• Oncology and/or breast cancer experience strongly preferred.
• Direct-to-Consumer (DTC) media experience preferred.
• Experience supporting asset launch readiness and/or LOE planning.
• MBA or advanced degree preferred.
• Champion innovation; seek learnings from other brands and industries to enhance plans.
• Demonstrated ability to lead colleagues outside of a direct reporting relationship through influence and persuasion.
• Comfort with ambiguity and complex “white space” environments; agile mindset with a track record of delivering under accelerated deadlines.

Responsibilities

• Own and lead the US IBRANCE consumer strategic and tactical plan, aligned to brand objectives, lifecycle priorities, and LOE preparedness.
• Develop and execute direct to consumer media strategy and an integrated omnichannel marketing program across all channels (OLV/CTV, radio, print, digital, social, search), including innovative messaging, segmentation, audience profiling, and creative shoots.
• Serve as Consumer Agency Lead, managing creative and media agency partners, scopes of work, budgets, and executional excellence.
• Partner with CMO and Analytics teams to define KPIs, monitor performance, and optimize consumer programs in real time.
• Lead consumer-focused planning and strategies in support of IBRANCE LOE readiness.
• Lead potential OPDP submissions and creative updates based on latest FDA guidance.
• Develop and own the BC pipeline Patient Experience strategic and tactical plan aligned with US launch readiness and future go-to-market strategy, including core launch deliverables (e.g. patient positioning, message development, website, patient brochure, OPDP submission).
• Serve as the US Patient Experience Lead for BC pipeline, ensuring patient insights are embedded early into launch planning.
• Shape patient support services and access resources.
• Partner with Global Marketing, Medical, Advocacy, and Corporate Affairs to establish a strong, durable patient engagement foundation ahead of launch.
• Identify patient advocacy opportunities at national and local levels; partner with Breast Cancer Patient Advocacy Lead to improve engagement with and outcomes for breast cancer patients.
• Develop programs in support of metastatic breast cancer patients.
• Ensure strong connectivity between consumer/patient and HCP strategies, partnering closely with IBRANCE and BC HCP Marketing teams on campaign and customer insights.
• Assure alignment of IBRANCE marketing plans with the overall breast cancer portfolio and individual brand strategies.
• Contribute to Strategic & Tactical Plans, Operating Plans, POA materials, and senior leadership updates across the portfolio.
• Monitor the evolving breast cancer competitive landscape and translate insights into patient and consumer engagement strategies.
• Lead the execution of organizational plans to meet critical business planning deliverables including annual operating plan and consumer tactics.
• Support the Breast Cancer Franchise team for leadership presentations, performance updates, brand metrics, and OpEx management.
• Lead through influence, modeling Pfizer Values and fostering strong cross-functional collaboration.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director