Director, Benedictine Experience

Benedictine•Fridley, MN

3d•$140,000 - $155,000•Onsite

About The Position

Oversees the strategic direction and implementation of the Benedictine Experience. This includes the operationalization or monitoring of the 7 Enablers and Essential Elements of Benedictine Experience, including the operational excellence of the culinary experience, life enrichment/wellness, and non-clinical housing support and compliance across Benedictine communities.

Requirements

15+ years of leadership experience in senior living leadership overseeing operations and ancillary services.
Experience managing multi-site operations with oversight for teams and budgets.
Valid Driver’s License and acceptable driving record that meets Benedictine requirements.

Nice To Haves

Bachelor’s degree in a clinical or human service-related degree, healthcare administration, or related field.
Preference for a licensed professional, such as LALD, LNHA, Social Work, Nursing, or Therapy.

Responsibilities

Monitors and works with communities on Benedictine Experience Enablers to exceed benchmark satisfaction scores, ensuring action plans are in place for outcomes below the benchmarks.
Assists in the recruitment, interviewing, and onboarding of support center and community-based culinary, life enrichment/wellness leaders to foster a culture of accountability, collaboration, and continuous improvement.
Implements standards and best practices for delivering on Benedictine Experience Enablers.
Assists community leadership to prepare, manage, and oversee budgets, ensuring fiscal responsibility while maintaining high-quality service delivery.
Ensures adherence to all applicable laws, regulations, and company policies, including federal and state licensing requirements.
Partners with regional and community leadership teams to ensure the Benedictine Experience aligns with resident expectations and organizational priorities.
Promotes the Benedictine Mission and Core Values of Hospitality, Stewardship, Respect and Justice by bringing the Mission and Core Values into the day-to-day activities of the company.
Performs other duties, tasks, and/or projects as assigned.