About The Position

The Director of Technical Execution, Education is responsible for translating Aveda’s professional business strategy into actionable, results-driven execution plans across salons and Institutes throughout the United States and Canada, with a primary focus on hair color growth and technical excellence. This role also supports the successful execution of education initiatives across hair and scalp care, styling, and skin/spa domains. Serving as the bridge between strategy and field execution, the Director ensures consistent, high-quality technical education that drives business growth, elevates professional expertise, strengthens brand positioning, and enhances service and retail performance across channels.

Requirements

  • Licensed cosmetologist with advanced expertise in hair color and technical salon education.
  • Minimum 5–7 years of experience in technical education, salon training, professional beauty education leadership, or field education management.
  • Proven ability to drive business results through education, including hair color conversion, retail placement and sell-through, service growth, and technical adoption.
  • Strong understanding of professional salon business operations, retail and service performance drivers, service provider behaviors, guest experience expectations, and adult learning principles.
  • Demonstrated experience developing and executing education strategies, train-the-trainer initiatives, and scalable field education programs.
  • Experience leading and developing multi-regional education teams, field educators, and people leaders within a matrixed organization.
  • Strong strategic thinking and execution skills with the ability to translate business objectives into impactful field initiatives and measurable outcomes.
  • Demonstrated ability to lead change, influence cross-functional stakeholders, and drive organizational alignment.
  • Exceptional facilitation, coaching, presentation, verbal, and written communication skills.
  • Proven ability to inspire and influence diverse audiences, from emerging artists to top salon owners, educators, and field leaders.
  • Strong analytical, organizational, project management, and cross-functional collaboration skills.
  • Ability to interpret business metrics, identify opportunities, and drive accountability and performance improvement across markets.
  • Ability to balance strategic planning with hands-on field engagement, technical coaching, and execution support.
  • Experience partnering closely with sales, marketing, commercial, and field leadership teams to support category growth and brand initiatives.
  • Deep understanding of hair color, hair and scalp care, styling, and skin/spa service categories within the professional beauty industry.
  • Passion for the Aveda mission, sustainability, wellness, and holistic beauty philosophy.
  • Computer proficiency in Mac and PC platforms, Microsoft Office Suite, and virtual learning/presentation tools.

Responsibilities

  • Execute North America technical education strategies aligned to global brand vision, color priorities, and business growth goals.
  • Drive color conversion, service growth, and technical adoption through focused field execution and cross-functional partnership.
  • Oversee hair color and cross-domain education programs, launches, and technical initiatives across salon, spa, and Institute channels.
  • Ensure consistent technical standards, service protocols, and educator execution that deliver measurable business impact.
  • Lead, coach, and develop five regionally based Technical Education Managers across the United States and Canada.
  • Build educator capability, consistency, and accountability through strategic direction, development, and train-the-trainer initiatives.
  • Foster a high-performance culture and develop emerging talent for future succession.
  • Connect global education strategy, regional priorities, and field execution to increase adoption and market impact.
  • Partner with sales, marketing, commercial teams, distributors, and salon owners to support launches, engagement, and category growth.
  • Establish and track KPIs tied to color conversion, service performance, technical adoption, educator effectiveness, and program engagement.
  • Use business insights and performance reviews to optimize execution, strengthen accountability, and inform leadership updates.
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