Director, Automation RPA
About The Position
We are seeking a Director, RPA Automation to lead our RPA team at S&P Global Ratings. As a Director, RPA Automation you will contribute to the deployment, monitoring, and management of RPA and automation solutions and managing the RPA team. In this role, you will play a pivotal role in implementing our RPA operations, ensuring the management of our RPA Portfolio. You will contribute to developing solutions for RPA and Automation, and be a critical part of leading S&P’s transformation to drive value internally and for our customers. The Team: You will lead, manage, and work closely with a world-class RPA and Automation team comprised of experts in RPA tools and engineers. Your contributions will be critical in engineering and developing solutions for RPA and Automation, supporting S&P’s transformation to drive value both internally and for our customers. This role presents a unique opportunity for RPA managers and engineers to advance in their career journey.
Requirements
- 8+ years of experience in automation, process improvement, or technology delivery, including 3+ years leading RPA/automation teams or programs.
- Demonstrated hands-on and leadership experience delivering automations using UiPath and/or Microsoft Power Automate (Power Automate Desktop / cloud flows).
- Strong knowledge of SDLC / automation lifecycle management, production support, release management, and operational monitoring.
- Experience with process discovery and optimization (Lean/Six Sigma or equivalent practical experience preferred).
- Familiarity with integration patterns (APIs, databases, file-based integrations) and automation around enterprise applications.
- Proven ability to influence senior stakeholders, translate business needs into automation roadmaps, and communicate outcomes with clear metrics.
- Bachelor’s degree in a relevant field (or equivalent practical experience).
Responsibilities
- Set and execute the enterprise automation strategy for S&P Global Ratings, aligning RPA and workflow automation outcomes to business priorities (e.g., operational efficiency, control improvements, scalability).
- Lead a team of automation engineers and analysts to identify, assess, and deliver automation opportunities across functions (Operations, Finance, Data, Technology, Risk/Controls).
- Oversee end-to-end delivery of RPA solutions, including discovery, process assessment, solution design, development, testing, release, and hyper care using UiPath and Microsoft Power Automate.
- Establish strong governance and standards (best practices, secure coding, reusable components, documentation, change management, and lifecycle management).
- Partner with technology, information security, and risk stakeholders to ensure automations meet architectural, compliance, and audit requirements.
- Drive measurable value through KPI tracking (time saved, error reduction, cycle-time improvements, control effectiveness) and executive reporting.
- Build an automation roadmap and pipeline, prioritizing initiatives and managing capacity, vendor support (as applicable), and budgets.
- Promote a culture of automation and continuous improvement, including coaching, enablement, and stakeholder change adoption.
Benefits
- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
- Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
- Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees
