(USA) Director, Automation Engineering
About The Position
As Director of Drone Delivery Network Operations, you will lead the operational performance and execution required to scale Walmart's growing drone delivery network. You will build the operating mechanisms, standards, and capabilities needed to deliver reliable, efficient, and consistent service across markets and sites. This is a hands-on leadership role that combines network-level strategy with site-level execution. You'll identify performance gaps, mobilize cross-functional teams, drive measurable improvements, and establish scalable processes that support the continued growth of drone delivery. This is an onsite role based at our Home Office in Bentonville, Arkansas. Walmart Drone Delivery is building a new way for customers to receive the items they need, combining the convenience of Walmart with the speed of autonomous delivery. The team is responsible for scaling drone delivery across the U.S., working closely with technology partners and teams across Walmart to expand the network, develop customer and associate experiences, and build a sustainable delivery business. The Network Operations team is responsible for ensuring our growing network launches successfully and operates safely, reliably, and efficiently. The team spans launch operations, site stabilization, operational analytics, network performance, and continuous improvement.
Requirements
- 10+ years of experience leading complex operations or technology-enabled operational environments.
- Demonstrated success managing and improving performance across a distributed network of sites or operating locations.
- Experience building scalable operating models, translating emerging capabilities into repeatable processes, standards, and execution mechanisms.
- A hands-on, action-oriented leadership style, with the ability to move between strategic planning and frontline operational problem-solving.
- Experience leveraging automation to simplify operational processes, improve productivity, and scale execution.
- Proven ability to lead cross-functional initiatives, influence stakeholders, and drive accountability across teams and external partners.
- Strong people leadership skills, including building teams, developing talent, and establishing clear ownership and performance expectations.
- Bachelor's degree in Engineering or a related field and 5 years’ experience in Engineering, supply chain, or a related area.
- 7 years’ experience in Engineering, supply chain, or a related area.
- 3 years’ supervisory experience.
Nice To Haves
- Building and leading high performing teams
- Consulting and advising business partners utilizing detailed analysis
- Gathering, identifying, defining, and communicating requirements.
- Leading product or solution development
- Proven track record of successful product creation with measurable and significant business impact
- Masters: Business Administration
- Masters: Computer Engineering
- Masters: Computer Science
Responsibilities
- Lead Network Performance: Own operational performance across the network, including service reliability, throughput, utilization, productivity, and delivery performance.
- Build Operational Excellence: Establish scalable operating standards, processes, and continuous-improvement mechanisms.
- Drive Operational Readiness & Launch Execution: Lead operational readiness for new sites, markets, and capabilities.
- Establish Performance Management Mechanisms: Build the scorecards, alerts, and mechanisms needed to proactively manage performance.
- Drive Automation & AI Adoption: Implement automated workflows, performance monitoring, reporting, and issue resolution.
- Build & Develop the Team: Lead an operations team, establish clear ownership and expectations, develop talent, and build the capabilities required to support a rapidly scaling business.
Benefits
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes
- Live Better U (Walmart-paid education benefit program for full-time and part-time associates)
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What This Job Offers
Job Type
Full-time
Career Level
Director
