Director Assistant

American Express•New York, NY

4d•Hybrid

About The Position

The Enterprise Technology Services organization partners with every part of the American Express business to power the company’s growth and innovation with trust and efficiency and drive competitive differentiation with speed. We support the delivery and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture, and infrastructure, providing 24x7 support to ensure uninterrupted, high-quality experiences for customers and colleagues. We also provide product management for core enterprise platforms, and lead technology risk and information security, enterprise data governance and platforms, digital product and design, and enterprise AI platforms on behalf of the company. In Enterprise Acquisition Product & Platforms we place enormous emphasis on users and usability. With our mix of assets like payments, rewards, benefits, we are re-imagining how commerce and experiences converge in a modern, digital, and connected world. A core part of this mission is owning and evolving our end-to-end acquisition journeys from discovery and shopping through application and approval, with a focus on continuously improving conversion, usability and customer experience, all powered by modern, flexible platforms and scalable capabilities. In parallel, we are building industry-leading performance marketing capabilities that power scalable, data-driven customer acquisition across paid and owned channels. This includes advancing our marketing technology, optimization strategies, and measurement frameworks, as well as developing platforms and tools that enable how acquisition is executed, measured and optimized across the enterprise. You will have the opportunity to make a direct contribution to the success of our company, working among high-performing engineering, design, analytics, performance marketing, and product teams. At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service. As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Benefits

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities