Director, Asset Protection

Alo YogaBeverly Hills, CA

About The Position

ALO is seeking a strategic and innovative Director of Asset Protection to lead a modern, scalable approach to protecting our people, product, brand, and retail experience across a rapidly growing global footprint. This role will build and scale a next-generation asset protection function that combines operational leadership, technology, data intelligence, strong partnerships, and brand-aligned execution to reduce risk, improve efficiency, and support growth. The Director will partner cross-functionally to deliver scalable solutions while intentionally moving beyond traditional asset protection models.

Requirements

  • 8 to 12 or more years of experience in retail asset protection, security operations, or related field
  • Proven leadership in building and scaling modern asset protection programs
  • Experience implementing GSOC operations and managing third-party providers
  • Strong understanding of retail risk, systems, and data-driven decision making
  • Experience leveraging analytics, automation, or advanced technologies in operational environments
  • Demonstrated ability to lead cross-functional initiatives and influence at a senior level
  • Strong business acumen, communication, and leadership skills
  • Experience in premium or high-growth retail environments
  • Global or multi-region experience

Nice To Haves

  • CPP, PSP, or similar certifications

Responsibilities

  • Define and execute a forward-looking asset protection strategy across all locations
  • Implement and optimize systems including CCTV, EAS/RFID, access control, and analytics platforms
  • Integrate emerging capabilities such as video analytics, predictive alerting, and automated reporting
  • Ensure systems are scalable globally while configurable for local market needs
  • Partner with IT and Operations to drive system integration, reliability, and adoption
  • Develop consistent standards, playbooks, and operating practices that support field execution, accountability, and continuous improvement
  • Lead the strategy and implementation of a third-party Global Security Operations Center
  • Establish performance standards, SLAs, and KPIs for all external partners
  • Enable 24/7 monitoring supported by effective alerting, triage, and escalation practices
  • Align GSOC capabilities with crisis management and business continuity needs
  • Drive continuous improvement through performance management and audits
  • Build a centralized risk, data, and analytics framework to deliver actionable insights on shrink, incidents, and emerging trends
  • Leverage analytics, automation, and emerging technologies to prioritize risk and enable proactive mitigation
  • Support investigations across internal and external theft, fraud, and organized crime
  • Implement standardized case management and intelligence-sharing practices
  • Partner with Legal, HR, and external agencies to ensure compliant and effective outcomes
  • Lead strategy and oversight of third-party providers including guard services, GSOC partners, and investigative vendors
  • Establish clear accountability, performance metrics, and cost controls
  • Continuously evaluate and optimize vendor performance and scalability
  • Identify opportunities to enhance services through automation and technology
  • Design a scalable asset protection resource model aligned to business growth and risk
  • Optimize deployment of internal and external resources across markets
  • Leverage technology, automation, and process improvements to increase team effectiveness and support scalable growth
  • Lead talent development, training, and performance management across the function
  • Build a globally consistent framework that supports local market customization
  • Implement risk-based models to align investment and controls with store-specific needs
  • Lead innovation through pilot programs, test-and-learn approaches, and rapid scaling of proven solutions
  • Challenge traditional approaches and continuously improve how asset protection is delivered
  • Ensure asset protection strategies support ALO’s premium and elevated store experience
  • Partner with Retail and Store Design to embed security seamlessly into the environment
  • Deliver solutions that are effective, discreet, and aligned with the brand
  • Position asset protection as a value-driving function that supports both protection and performance

Benefits

  • performance bonuses
  • long term incentives
  • a PTO policy
  • many other progressive benefits
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