Director, Assessment

Lifepoint Health • Gilbert, AZ

1d • Onsite

About The Position

Your experience matters. Copper Springs East Behavioral Health is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As an Assessment Director joining our team, you’re embracing a vital mission dedicated to making communities healthier ®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve.

Requirements

• Master’s degree in social work, counseling or related field required or licensed degree per state of practice guideline.
• RN licensure may be used per state of practice guidelines.
• Current unencumbered clinical social work, counselor or RN license or per state requirements.
• Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.
• CPR certification and Crisis Prevention Training (CPI) within 30 days.
• Previous management experience in a psychiatric health care facility, with direct experience working in assessment for chemical dependency, dual diagnosis, psychiatric and geriatric patients.

Responsibilities

• Ensures comprehensive assessments and high-quality therapeutic care for patients seeking treatment for substance abuse, dual diagnosis, psychiatric disorders, or emotional disorders.
• Oversees the assessment of walk-in patients and phone callers and completes initial psychiatric assessments for patients seeking treatment.
• Supervises and participates in answering inquiry calls regarding treatment and facility services, presents treatment options, documents calls, and schedules appointments for prospective patients.
• Creates, revises, and implements schedules for the Assessment and Referral Office.
• Assesses the needs of walk-in patients and phone callers to ensure referrals to the most appropriate services or resources.
• Completes initial psychiatric assessments and presents symptoms to psychiatrists to determine the most appropriate level of care.
• Explains treatment plans to patients and families to help reduce fear and other barriers to acceptance and continuation of treatment.
• Refers and triages patients to alternative treatment resources when appropriate.
• Coaches and develops team members’ skills in assessment, patient and family interaction, and therapeutic care delivery.
• Serves as a member of the hospital leadership team.
• Supervises reception as needed.
• Directs and conducts screenings of potential patients for program admission and initiates the integrated assessment process.
• Assists administration, physicians, and clinical staff in evaluating pending admissions to determine the appropriateness of the level of care and communicates pending admissions to the nursing department.
• Applies approved admission criteria and makes recommendations regarding the least restrictive appropriate level of care; initiates the episode-of-care plan upon admission to all levels of care.
• Functions as a liaison among physicians, families, transportation services, and other mental health facilities to coordinate admission procedures.
• Ensures all vital patient assessment information is accurately communicated to attending physicians and that complete patient histories are obtained to support accurate level-of-care determinations.
• Communicates with external reviewers and referral sources, conducts required external reviews, and maintains documentation of all interactions in compliance with HIPAA guidelines.
• Ensures third-party payors are notified of, or involved in, decisions regarding appropriate transitions between levels of care.
• Prepares morning meeting reports to communicate census information, referral activity, and pending admissions.
• Maintains strong relationships with current referral sources to ensure satisfaction and ongoing partnerships.
• Holds team members accountable to high performance standards while supporting ongoing professional development.
• Maintains knowledge of CMS, JCAHO, EMTALA, and state regulations and standards of performance, and regularly audits departmental functions to ensure compliance.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director