Director, Art & Creative Production
About The Position
The Director, Art & Creative Production serves as Mercy Housing's lead designer and art director, creating visual communications that advance fundraising, communications, advocacy, resident engagement, and organizational goals. The Director partners with colleagues across the organization, offering practical design guidance and tools that support consistent brand implementation. As the senior creative practitioner, the role leads the design and production of visual assets across print and digital channels, ensuring that work is compelling, accessible, and aligned with brand standards. The position also supports website user experience improvements, email marketing production, creative asset management, and vendor coordination, translating organizational priorities into high-quality creative deliverables. The role coordinates creative project scopes, schedules, deliverables, and production timelines, and may assist with related contracts and budgets. It also includes supervision and development of creative staff.
Requirements
- Strong portfolio demonstrating excellence in graphic design, art direction, visual storytelling, and brand implementation across print and digital channels.
- At least 7 years of progressively responsible experience leading graphic design, art direction, creative production, or related fields.
- Demonstrated experience leading creative projects from concept through execution across print and digital channels.
- Experience coordinating vendors, freelancers, agencies, or other production partners.
- Experience designing for websites, email communications, and other digital channels.
- Expertise in graphic design, art direction, branding, typography, and visual storytelling.
- Advanced proficiency in Adobe Creative Suite, including InDesign, Illustrator, and Photoshop.
- Understanding of accessibility standards, website user experience, and digital design best practices.
- Experience with website content management systems, email marketing platforms, and digital asset management tools.
- Strong project management, organizational, and vendor coordination skills.
- Excellent communication, collaboration, and problem-solving abilities.
- Strong attention to detail and commitment to quality.
- Collaborative, adaptable, and customer-service oriented; demonstrates Mercy Housing's core values of Respect, Justice, and Mercy in daily work.
Nice To Haves
- Bachelor's degree in Graphic Design, Visual Communications, Marketing, Communications, Digital Media, or a related field.
- Supervisory experience.
Responsibilities
- Serve as Mercy Housing's lead designer and art director, shaping the visual expression of its brand across fundraising, communications, advocacy, resident engagement, and organizational initiatives.
- Partner with stakeholders to translate goals, messages, and audience needs into effective creative solutions.
- Translate campaign strategies, messaging frameworks, and organizational priorities into compelling visual communications.
- Design and produce creative assets for print, web, email, social media, presentations, reports, publications, fundraising campaigns, and organizational communications.
- Apply brand standards across channels and ensure creative deliverables are high-quality, consistent, accessible, and production-ready.
- Develop and maintain templates, creative assets, design systems, production resources, and implementation guidelines.
- Manage creative production workflows, project review processes, asset management systems, and quality standards.
- Manage the creative asset library, digital asset management platforms, templates, and user-facing creative resources, ensuring staff can access approved assets and tools.
- Lead website visual implementation, user experience enhancements, and content presentation improvements, ensuring digital experiences are accessible, user-friendly, and aligned with brand standards.
- Direct the production, testing, deployment, and quality assurance of email marketing campaigns; develop and maintain email templates, reusable components, and production standards.
- Manage relationships with agencies, freelancers, printers, photographers, videographers, developers, and other production partners, ensuring timely delivery and compliance with organizational standards.
- Provide supervision to contracted creative staff.
- Coordinate project scopes, schedules, deliverables, and production timelines, and may assist with contracts and budgets related to creative production.
- Identify opportunities to improve creative quality, production efficiency, audience experience, and cross-functional collaboration.
- Recruit, hire, develop, and retain a high-performing communications team aligned with Mercy Housing's mission, values, and future-state aspirations.
- Coach team members, provide feedback and professional development, and foster accountability, learning, and continuous improvement.
Benefits
- Early close Fridays with 3 paid hours each Friday.
- Early close prior to a holiday with 3 paid hours.
- Paid time off between Christmas and New Year's Day for winter office closure.
- Several healthcare plans to choose from.
- Dental insurance, including a free basic option and plans covering child and adult orthodontia.
- Vision insurance.
- Paid time off to volunteer.
- 15 days of earned PTO during the first year.
- 12 company holidays and 2 floating holidays.
- 403(b) with employer match.
- Paid parental and caregiver leave.
- Employer-paid life insurance.
- Free Employee Assistance Plan.
- Pet insurance options.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
