Director, Annuitization Product Capability Owner

TIAA•Charlotte, NC

22h•Onsite

About The Position

Role is responsible for supporting the management of the end-to-end suite of applications and products that comprise TIAA’s Lifetime Income Offers, including retail annuity products delivered through the annuity policy administration platform (OIPA) and related internal applications used to initiate lifetime income. You will define and support the development of large-scale insurance-based income solutions, adoption strategies, and road maps that meet internal and external customer and partner needs. This includes translating product strategy for building and retaining retail annuity products into clear business requirements and features for technology partners. Position must take into consideration all existing legacy processes and future builds as aligned with enterprise initiatives.

Requirements

5+ years in product management, product ownership, or business analysis, ideally within insurance, annuities, wealth, or retirement
3+ years translating product strategy into documented business requirements for technology teams
3+ years leading cross-functional initiatives from concept through launch, including stakeholder groups outside direct reporting lines
2+ years in a role requiring regular presentation or influence with senior stakeholders or leadership

Nice To Haves

Working knowledge of retail annuity and lifetime income products (e.g., SPIA, DIA, fixed, fixed-indexed, variable annuities, RILAs, GLWB riders, annuitization/payout options)
Experience as a BA or product manager on a policy administration/recordkeeping platform, ideally OIPA
Familiarity with SAFe delivery, backlog management, and requirements writing for rules-driven platforms
Understanding of annuity regulatory and compliance landscape

Responsibilities

Collaborates directly with enterprise-wide business owners, distribution teams, partner teams such as Legal, Risk & Compliance (LR&C), client experience (DCX), advice solutions, other product managers and technology partners to deliver product solutions, coordinating cross-functional launch readiness to bring new annuity products and capabilities to market.
Ensures compliance with enterprise strategy and strategic initiative prioritization to define and manage the offer roadmap development and delivery to planned outcomes across new product launches and in-force/retention initiatives.
Collaborates with other product managers and compliance partners, contributes to impact assessment and solution design on new or enhanced product initiatives and/or compliance with regulatory changes.
Supports research and discovery on stakeholder process improvement opportunities, Voice of Customer feedback, insights to inform solution strategy.
Ensures product completeness including mitigation of risk through controls design and implementation, enterprise-wide stakeholder review and acceptance, operational readiness, and delivery of business value.
Define and prioritize epic and capabilities; align product solution roadmap with enterprise portfolio roadmap; manage requirements in the solution intent through collaboration with solution architects and technology teams, translating product strategy into detailed business requirements and features that result in product delivery on the OIPA platform internally and externally.
Acts as subject matter expert on retail annuity products, lifetime income, and offer capabilities for end-to-end processes and stakeholder impact, serving as a clear point of reference for both business and technical audiences.