Director, Analytics, Strategic Insights

Affirm

1d•Remote

About The Position

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products. We solve high-impact business problems across Affirm's revenue engine through data-driven strategy, operational rigor, and analytical excellence.

Requirements

12+ years of experience in strategy, operations, or analytics roles — ideally with a background in management consulting, investment banking, private equity, or high-growth technology companies
Dedicated leadership experience with a proven ability to build, coach, and scale high-performing teams.
Proven track record of operating as a strategic advisor to senior or executive leadership, with the ability to influence decisions and drive organizational change
Exceptional problem-solving skills with the ability to structure ambiguous, complex problems into clear frameworks and actionable plans
Outstanding communication skills, able to craft compelling, data-backed narratives that influence business and technical stakeholders at all levels, including C-suite
Deep analytical fluency, comfortable operating across SQL, Python/R, spreadsheets, and data visualization tools to independently interrogate data and generate insights
Demonstrated experience leveraging AI tools (e.g., Cursor, Claude Code) and identifying automation opportunities to drive efficiency and scale team impact
Strong organizational and execution discipline, with a track record of independently driving strategic initiatives from ideation through measurable outcomes
Extensive cross-functional collaboration experience, with the judgment to navigate competing priorities and build trust across diverse stakeholder groups

Responsibilities

Serve as a strategic partner to a Revenue segment leaders across our Independent Software Vendors (ISV) and Strategic Partnership business lines, shaping the segment's long-term strategy, setting goals, and driving accountability against key outcomes
Lead the team in delivering high-quality insights and analytics to Revenue leadership, fielding and managing data requests across market sizing, business performance, competitive landscape, and growth opportunity assessments using internal data and third-party sources
Proactively monitor business trends, KPIs, and leading indicators to identify risks and growth opportunities, translating data signals into clear, actionable recommendations for business leaders
Own the strategic narrative for the segment, synthesizing complex, ambiguous problems into structured frameworks, clear points of view, and concrete recommendations on how to grow and protect the business
Partner with segment leaders to design and run the operating rhythm, including business reviews, executive escalations, planning cycles, and progress reporting
Identify opportunities to leverage AI, automation, and tooling to improve team workflows, scale analytical capabilities, and eliminate manual, repetitive processes across the revenue organization
Build, mentor, and develop a high-caliber team, fostering a culture of intellectual rigor, ownership, and continuous improvement