Director, AML SME, Financial Crime Solutions

Mastercard•New York, NY

4d•$187,000 - $318,000

About The Position

Mastercard’s AML Solutions Team brings together product enablement, product development and management, and subject matter expertise. The team works with technology partners and data science to develop network scores for financial crime, and with external data and platform providers to offer customers tools to combat anti-money laundering (AML) and financial crime globally. The Director will join the Subject Matter Expert and Education and Awareness Team. This role focuses on AML products and solutions, including thought leadership and support for Mastercard’s go-to-market strategy. The successful candidate will contribute to making the Mastercard Network safer and more secure for customers, lead a high-performing team, and apply expertise in AML, artificial intelligence and machine learning, politically exposed persons (PEP), and sanctions. The role includes developing product strategies and roadmaps, managing product lines and partner relationships, assessing opportunities, and coordinating product design and enhancement with development teams, customers, and third parties. It also has responsibility for strategic and financial planning, department management, staffing, and aligning team objectives with the broader business strategy. The position involves some travel and work in a general office environment. This posting is for future hiring consideration and is not for a current vacancy.

Requirements

Bachelor’s degree in business or equivalent work experience.
Experience in financial investigations, regulations, and crypto.
Excellent oral and written communication, negotiation, project-management, and matrix-management skills.
Ability to interact and coordinate effectively with internal and external business partners.
Ability to direct and manage multiple functions effectively.
Ability to initiate and lead change efforts effectively.
Business acumen and ability to provide solutions that drive positive results for customers and Mastercard.
Self-motivation and a proven record of delivering success in a team environment.
Demonstrated alignment with Mastercard leadership principles: courage and resolution; teamwork, integration, and inclusion; execution of global strategy; inspiring and empowering others; and urgency.
Ability to travel as required.

Nice To Haves

Advanced degree.
Substantial business experience in financial services and/or the bankcard industry.
Strong background in AML, AI and machine learning, PEP, and sanctions.

Responsibilities

Ensure positive cardholder experiences by working with issuers and partners.
Develop AML product strategies and roadmaps to increase penetration across market segments.
Manage and maintain existing product lines on an ongoing basis, including vendor management.
Assess opportunities for new ideas and concepts and communicate them to Product Development.
Provide product enhancement design specifications to Product Development.
Define business and technical requirements and manage relationships with technical resources and the Global Technology Organization to maintain and build platforms.
Support product growth, including gross dollar volume growth and new or increased issuance.
Identify strategic business-building opportunities in products and solutions for customers.
Act as an industry expert to identify new needs and innovations for Mastercard to investigate.
Monitor product performance, provide feedback, define and approve change-control processes, and manage partner relationships.
Lead idea generation, concept validation, and business-case development for existing products.
Develop and implement go-to-market programs and initiatives to increase card issuance in established and emerging markets.
Evaluate and apply market research and direct opportunity assessments for new ideas and concepts.
Coordinate with Product Development, customers, and third parties on product strategy and enhancements.
Oversee product marketing strategy planning, development, and design from product decision through end of life cycle.
Build relationships with product groups to gather feedback for Mastercard product development.
Oversee advertising, promotional, and sales programs to meet unit objectives.
Work with regional and line staff to maximize market-segment penetration.
Drive strategic and financial planning and oversee department management.
Maintain appropriate staffing levels for current needs and anticipated growth or changes.
Support the department in developing and completing objectives and assess management staff against established measures.
Align department objectives with overall business strategy and evaluate individual team members against those objectives.
Follow Mastercard security policies, protect information confidentiality and integrity, report suspected security violations or breaches, and complete required security training.

Benefits

Medical, prescription drug, dental, vision, disability, and life insurance.
Flexible spending account and health savings account.
Paid leaves, including 16 weeks of new-parent leave and up to 20 days of bereavement leave.
80 hours of Paid Sick and Safe Time.
25 days of vacation and 5 personal days, prorated based on date of hire.
10 annual paid U.S. observed holidays.
401(k) with a company match.
Deferred compensation for eligible roles.
Fitness reimbursement or on-site fitness facilities.
Tuition reimbursement eligibility.
Competitive base salary; the successful candidate may be eligible for an annual bonus or commissions depending on the role.