Director, AI Strategy and Product Management
PayPal•San Jose, CA
•$218,000 - $323,950•Hybrid
About The Position
The Director, AI Strategy and Product Management leads the application of AI across PayPal’s big bets — the company’s highest-priority enterprise initiatives — with the goal of simplifying how work gets done, reducing cycle time, and improving the quality of outcomes. This role sits at the intersection of business strategy, operating process, and applied AI: designing and scaling capabilities that help teams move faster while giving leadership stronger, more automated visibility into progress and risk.
Requirements
- 10+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
- 2 years of experience leading others
Nice To Haves
- Experience at a regulated fintech, bank, or payments company.
- Familiarity with AI governance, model risk management, or responsible AI practices.
- Background in product management, software engineering, or operational process improvement.
Responsibilities
- Establish a shared vision across the company for one or more products, or a platform product enabling development & scalability, with a deliberate and cohesive strategy.
- Leads product strategy development, and develops a clear, executable view of the product strategy with cross-functional stakeholders.
- Influences the architectural roadmap and balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability.
- Champions the customer experience and prioritizes customer needs in product requirements and decision making.
- Defines and uses metrics that inform the success of products including usability studies, research and market analysis.
- Standardizes workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making.
- Responsible for product profitability, including budgetary decisions.
- Leads operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with senior leadership as needed.
- Maximizes efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Benefits
- Generous paid time off
- Healthcare coverage for you and your family
- Resources to create financial security
- Support your mental health
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What This Job Offers
Job Type
Full-time
Career Level
Director
