Director, AI Product / Program Facilitator
About The Position
As Program Manager / Delivery Facilitator, Commercial AI, you are the operational backbone of an AI initiative. You turn an initiative's goals into a running program: you own the plan and key milestones, drive cadence, manage dependencies and risk, coordinate vendors and contractors, and keep the delivery team, the business sponsor, and the governance functions moving as one. You are the single source of truth for where the work stands, what is blocked, and what happens next. This is not a traditional scheduling role. You are AI-literate enough to manage technical delivery — to understand what the engineers are building, facilitate technical and delivery decisions, and translate between business intent and technical execution. You report into the Commercial AI Transformation & Delivery organization and partner closely with the initiative's technical lead and its business sponsor. Typically one program manager supports each major initiative. Why This Role Matters Complex AI work moves only as fast as its weakest coordination point. You remove that constraint. As part of how Pfizer turns its AI ambition into delivered outcomes, you create the operational discipline that lets a small, senior, technical team move at pace without losing control — keeping delivery, decisions, and risks visible and on track. Candidate Profile You are a delivery leader who is comfortable in technical territory. You can hold a complex program in your head, see the critical path before it becomes a problem, and drive decisions across business and engineering stakeholders. You are credible with engineers because you understand the work, and credible with executives because you make the state of the work legible and honest.
Requirements
- 8+ years of experience with program / project management, delivery, or technical program leadership, including complex cross-functional programs.
- Demonstrated ability to run technical delivery programs end-to-end — plans, milestones, dependencies, and risk.
- Working fluency in AI / technical delivery — able to engage credibly with engineers on what is being built and why.
- Experience coordinating vendors, contractors, and internal teams against scope, schedule, and budget.
- Strong facilitation and stakeholder management, including with senior executives.
- Excellent written and verbal communication; ability to make complexity legible.
- Permanent work authorization in the United States.
Nice To Haves
- Experience in commercial pharma or regulated environments, and familiarity with promotional-review and compliance workflows.
- Experience with agile delivery and modern program-management and collaboration tooling.
- Exposure to AI- or data-driven products and delivery.
- PMP, agile, or equivalent certification.
Responsibilities
- Own the initiative plan and key milestones. Drive cadence and ceremonies, track progress against goals, manage dependencies and critical path, and keep delivery on schedule.
- Surface risks early, drive them to resolution, and escalate with options. Remove blockers across teams and functions before they slow the work.
- Coordinate vendors, contractors, and full-time resources against the plan. Track scope, deliverables, and spend; hold partners to commitments; flag capacity gaps early.
- Be the connective tissue between the delivery team, the business sponsor, and Medical, Legal, Regulatory, Compliance, and Privacy. Facilitate decisions, capture them, and make sure they stick.
- Prepare and run delivery and decision reviews. Make the state of the work legible to leadership — what is on track, what is at risk, and what decision is needed.
- Support adoption of AI-enabled ways of working within the initiative, and capture learnings for reuse across the portfolio.
- Produce clear, honest status for the VP, business sponsor, and governance forums. Maintain the single source of truth on status, decisions, and risks.
Benefits
- 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
- Paid vacation, holiday and personal days
- Paid caregiver/parental and medical leave
- Health benefits to include medical, prescription drug, dental and vision coverage
- Relocation assistance may be available based on business needs and/or eligibility
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
