Director, AI Infrastructure Communications

Nscale

2d•$170,000 - $300,000•Remote

About The Position

Nscale is the global hyperscaler engineered for AI infrastructure. Through vertically integrated AI solutions and modular, first-principles data center design across Europe, North America, and beyond, Nscale delivers the compute foundation for enterprise AI training, fine-tuning, and inference at scale. We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do their best work. If you join our team, you'll be contributing to building the technology that powers the future. We are looking for a Director, AI Infrastructure Communications to lead how Nscale tells the story of its AI infrastructure business, to our employees and to the outside world. Working in close partnership with leaders across the AI Infrastructure business, you will develop a deep understanding of its strategy, priorities and major milestones. You will translate that work into clear, credible communications for a wide range of audiences, from engineers and technical press to new employees and business media. The role spans internal and external communications. Internally, you will advise business leaders on how they communicate with their organization, and help the wider company understand what the business is delivering. Externally, you will lead media relations and announcements for the business, including customer, partner and deployment news. You will sit within Nscale's communications team and work closely with colleagues across corporate, internal and executive communications. You will own specific areas outright, contribute to areas your colleagues own, and support the company's needs as they evolve. The scope below is where we expect you to start, not where we expect you to stay. This is a hands-on, individual contributor role.

Requirements

10 to 15 years of experience in communications, ideally covering both external and internal work
Experience communicating for an AI infrastructure, cloud, data center, semiconductor or deep-tech business
Strong technical fluency, with the ability to engage credibly with engineering teams and explain complex infrastructure topics to non-technical audiences
A track record of securing coverage in technical, trade and tier-1 business media, with reporter relationships to match
Experience running joint announcements with customers and partners, including the approvals that come with them
Experience partnering with senior business leaders and advising them on communications
Exceptional writing and editing skills, and the ability to write for both technical and non-technical audiences
A practical, hands-on approach: comfortable building the plan and then doing the work yourself
Strong project management skills and the ability to manage competing priorities at pace
Comfort with ambiguity, shifting priorities and a scope that will change as we grow

Nice To Haves

experience at a hyperscaler, neocloud or GPU cloud provider
experience in a business with physical infrastructure and field-based teams
experience at a company going through or preparing for an IPO
fluency with AI tools in day-to-day communications work

Responsibilities

Partner with leaders across the AI Infrastructure business to understand its strategy, priorities and key milestones
Develop the narrative for Nscale's AI infrastructure business and keep it consistent across internal and external channels
Translate complex technical work into clear, credible stories for technical and general audiences
Identify the moments worth telling, and plan communications around them
Advise AI Infrastructure leaders on how they communicate with their organization, including through periods of change
Share the progress of the AI Infrastructure business with the wider company through Nscale's channels and company programming
Collaborate with adjacent teams, including our Data Center organization, so that related milestones are communicated in a coordinated way
Handle sensitive and high-stakes communications with sound judgment and discretion
Lead media relations for the AI Infrastructure business across tech, trade and business press, influencers, and new channels
Lead announcements related to the business, including site, customer, partner and deployment news
Build relationships with journalists, analysts, influencers who cover AI infrastructure, cloud, data centers and compute
Develop press materials, blog posts, social media posts, op-eds, other written content and briefing materials
Pitch interviews and speaking engagements and prepare leaders for these engagements.
Track the impact of communications and use what you learn to improve
Share insight from employees, media and the market with business leaders