Director, AI and Analytics Platform Engineering

TransUnion•Chicago, IL

1d•$168,750 - $281,250•Remote

About The Position

The AI Platforms team is responsible for building foundational AI capabilities within TransUnion’s central platform organization. This team enables scalable, modern, and automated platform capabilities that help product, technology, and business teams deliver AI-enabled solutions to customers. This role reports to the VP, AI Platforms. This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

Requirements

Deep experience with modern AI technologies and agentic design patterns, with the ability to apply these capabilities to modernize platforms and enable new customer solutions.
Proven experience architecting, designing, and developing AI platform capabilities that can be leveraged across business and technology teams.
Experience transforming and leading high-talent technology organizations that deliver critical business value through a platform-based technology approach.
Strong ability to connect business strategy to technology execution, including translating the “why” and “what” into engineering approaches that define the “how.”
Demonstrated success leading global organizational change, balancing business requirements with IT initiatives, providing technical leadership, and managing execution of critical initiatives.
Strong leadership and team-building skills, including experience leading architecture discussions with global teams operating in Agile/Scrum delivery models.
BS or MS in Computer Science, or equivalent experience, with 15+ years of experience in strong technical engineering environments.
Experience designing and deploying cloud-native applications across private and public cloud hosting environments.
Deep understanding of AI platform architecture, including scalable frameworks, reusable capabilities, automation, integration patterns, and self-service implementation models.
Strong knowledge of modern engineering practices required to build scalable, reliable, secure, and extensible systems.
Ability to apply Human-Centered Design techniques to create intuitive and effective customer experiences.
Strong communication skills with the ability to clearly articulate strategy across large organizations and influence stakeholders to align behind shared objectives.

Nice To Haves

Experience partnering with cross-functional product, market, solution, architecture, delivery, and executive stakeholders.
Experience enabling business applications through shared platform capabilities.
Familiarity with cybersecurity controls and cloud server administration practices.
Experience building technology capabilities that support automation, self-service, and platform reuse across multiple teams or business areas.
Ability to operate in a highly collaborative, fast-paced environment while balancing immediate business needs with long-term platform scalability.

Responsibilities

Lead the development of foundational AI platform capabilities that enable TransUnion to deliver scalable, customer-focused AI solutions through a platform-as-a-service approach.
Define and deliver a strategic vision for AI platform enablement, ensuring capabilities are built with modern engineering practices, seamless integration, automation, and self-service implementation.
Partner extensively with product management teams to shape customer-focused strategies, roadmaps, and execution plans that translate business needs into platform capabilities.
Architect, design, and develop AI platform capabilities that support TransUnion’s operations and enable teams to build world-class AI-enabled solutions for customers.
Lead mid-sized engineering teams in delivering highly scalable, reliable systems with strong engineering practices embedded into every implementation.
Translate business strategy into extensible frameworks and architectures that help customers accomplish work more quickly, easily, cost-effectively, and through self-service enabled approaches.
Partner with solution owners, market owners, and product owners to balance immediate client opportunities with the long-term objective of creating stable, scalable platform and technology capabilities.
Collaborate with business executives, architecture, delivery, and product teams to define and execute TransUnion’s AI platform architectural strategy.
Lead technology leaders, managers, and advanced engineers in building critical platform capabilities and enabling business applications that leverage those capabilities.
As needed, support server administration in cloud environments and implementation of security controls defined by TransUnion’s cybersecurity team.

Benefits

Day-one eligibility for medical, dental, and vision coverage, plus supplemental plan options.
Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
Tax‑advantaged HSA and FSA accounts.
Company‑paid basic life and AD&D.
Optional voluntary life and AD&D for you and your family.
Short‑ and long‑term disability.
Optional legal plan, pet insurance, and travel accident coverage.
Adoption assistance and fertility planning coverage.
Caregiver support.
Dependent Care FSA for possibility of an employer match.
Complimentary Care@Work membership.
Up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
401(k) with employer match.
Employee Stock Purchase Plan (ESPP).
Financial wellness resources.
Career coaching.
Optional long‑term care insurance.
Tuition reimbursement.
Flexible time off for exempt employees or paid time off for nonexempt employees.
Up to 12 paid holidays per year.
Commuter benefits.
Employee discounts.
Charitable gift matching.
Paid volunteer time off.
Corporate volunteer events.
24/7 support including professional therapy, coaching, and emotional well‑being programs.
Guided meditation and resources that support physical, mental, social, and financial wellness.