Director, Agile Product Owner - Enterprise AI Assistants

Travelers • Hartford, CT

8d • $120,400 - $198,700

About The Position

As a member of Enterprise AI and Emerging Technologies, you’ll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for best-in-class technology. As Director, Product Owner – Enterprise AI Assistants, you'll lead a dynamic team, balancing strategic product leadership with hands-on stakeholder engagement and delivery. This role requires guiding teams through complex AI capability rollouts while actively shaping the roadmap and priorities for enterprise-wide AI Assistant platforms. In this highly visible role, we will look to you to:

• Own and evolve the product strategy and roadmap for AI Assistants, ensuring alignment with enterprise AI goals and business priorities.
• Define and maintain a prioritized, execution-ready backlog that drives measurable outcomes for approximately 30,000 enterprise users.
• Play a key role in growing and transforming enterprise AI adoption through structured capability enablement, stakeholder socialization, and continuous delivery.
• Lead a highly effective and collaborative team in supporting a portfolio of AI Assistant tools.

Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role.

Requirements

• Bachelor’s degree.
• Two years of experience in Agile product management.
• Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.).
• Three years of experience articulating and translating business strategy, product vision, and analysis for a product.
• Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
• Infuse Agile principles, practices and methodologies to achieve team success.
• Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team.
• Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
• Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
• Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
• Collaboration: Expertise working with others in a cross-functional multi-team environment.
• Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
• Three years of work experience in related field.
• Three years of experience motivating/influencing teams.

Responsibilities

• Lead and develop the AI Assistants Team driving enterprise AI Assistant adoption across Travelers.
• Define, prioritize, and maintain a comprehensive product backlog for AI Assistants ensuring execution-ready work aligned to business outcomes.
• Maintain hands-on involvement in product decisions, backlog refinement, acceptance criteria, and the delivery of AI capabilities across the enterprise.
• Partner with stakeholders across business lines, Legal, Governance, and Gen AI leads to ensure AI Assistant roadmaps align with enterprise strategy and compliance requirements.
• Contribute to product standards and best practices for AI capability enablement, feature rollout, and performance monitoring across teams.
• Troubleshoot and resolve critical product and delivery issues, leading response efforts when adoption, compliance, or platform challenges arise.
• Champion the use of enterprise AI Assistants across the organization through education, stakeholder socialization, and active advocacy.

Benefits

• Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
• Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum.
• If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account.
• You are also eligible for a Pension Plan that is 100% funded by Travelers.
• Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
• The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and carecaregiving needs.
• In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
• We have a deep commitment to the communities we serve and encourage our employees to get involved.
• Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

What This Job Offers

• Job Type: Full-time
• Career Level: Director