Director – Agentic Trust Growth & Innovation

Mastercard • Vancouver, BC

4d • CA$150,000 - CA$234,000

About The Position

The Director, Agentic Trust Growth & Innovation is responsible for defining and driving the Agentic Trust strategy and governance across all Security Solutions Organization (SSO) verticals, including Identity & Fraud, Cybersecurity, and Disputes & Experience. This role leads the evolution of the current Agentic Trust strategy, including expansion to multi-rail channels and initiatives prioritization. It ensures disciplined execution and governance of the strategy, aligning stakeholders across Product, Technology, and Business functions.

Requirements

• Experience leading program strategy or portfolio management in complex, technology-driven environments with clear ownership of multi-initiative portfolios
• Proven track record shaping strategy at scale, including defining multi-year roadmaps and making prioritization trade-offs across competing initiatives
• Strong ability to operate at the intersection of strategy, product, and technology, influencing roadmaps without direct ownership
• High degree of executive presence and stakeholder influence, including experience engaging and aligning senior leadership in matrixed organizations
• Structured thinker with strong governance discipline, able to establish prioritization frameworks, track progress, and drive decision-making at program level
• Experience incubating and scaling new capabilities or innovations, from concept definition through early-stage validation
• Strong communication and narrative skills, with the ability to translate complex strategies into clear executive messaging and thought leadership
• Experience with agentic commerce, AI-driven systems, or emerging digital ecosystems
• Comfort operating in fast-paced, ambiguous environments, with a bias toward action and outcomes

Responsibilities

• Define and drive the Agentic Trust strategy, aligned to business priorities and market opportunities
• Own initiatives prioritization, including trade-offs across initiatives to maximize impact and value
• Translate strategic objectives into clear priorities and execution plans
• Identify and incubate new Agentic Trust capabilities and use cases
• Partner with product and engineering teams to influence roadmap direction and solution design
• Support alignment of innovation efforts with commercialization priorities
• Drive execution across product, engineering, and risk teams
• Ensure initiatives progress against defined goals, timelines, and success measures
• Resolve cross-functional dependencies, risks, and blockers
• Establish and manage prioritization, tracking, and governance processes
• Ensure visibility into progress, risks, and decision-making across initiatives
• Align and influence stakeholders across product, technology, and business teams
• Lead senior-level updates, providing clear insights on priorities, progress, and risks
• Contribute to the development of Agentic Trust narrative and market positioning
• Partner with communications and marketing to support external thought leadership

Benefits

• Competitive pay based on location, experience and other qualifications for the role
• May be eligible to participate in a discretionary annual incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed