Director, Agentic Development

RealPage, Inc.•Richardson, TX

2d•$177,500 - $322,500

About The Position

The Director, Lumina Agentic Platform leads execution across Lumina agentic platform pods. The role owns roadmap execution, platform delivery, release quality, cross-pod coordination, QA/Eval alignment, production support, and operational readiness for AI-powered agent capabilities. The Lumina Agentic Platform provides reusable AI agent capabilities, orchestration patterns, evaluation workflows, runtime services, reporting, integrations, and production support foundations for agent experiences across multiple product and business workflows. This is a delivery-oriented engineering leadership role that aligns product, engineering, QA/Eval, operations, and support teams while ensuring shared platform capabilities are scalable, reusable, supportable, and built to strong quality standards. The leader guides a high-velocity platform engineering area, balances product urgency with platform scalability, clarifies ownership, raises quality standards, and ensures production-ready capabilities are delivered with strong supportability and measurable business value. The position helps scale AI-powered agent experiences, increase delivery velocity, improve production quality, reduce duplicated platform work, strengthen QA/Eval alignment, and establish clear ownership and operational discipline.

Requirements

Experience leading product engineering, platform engineering, AI application, workflow automation, production engineering, or enterprise technology teams.
Strong operating discipline across roadmap execution, release quality, support ownership, escalations, platform delivery, and cross-functional coordination.
Ability to lead through ambiguity while maintaining delivery velocity, engineering quality, and production reliability.
Experience partnering with product, platform, QA/Eval, operations, support, customer-facing teams, and business stakeholders.
Strong judgment around AI agent reliability, platform scalability, workflow quality, operational risk, support load, and escalation management.
Experience building reusable platform capabilities, shared services, integrations, evaluation frameworks, monitoring practices, or production support models.
People leadership skills, including coaching, prioritization, execution management, hiring, stakeholder communication, and accountability setting.

Responsibilities

Lead Lumina Agentic Platform pods across roadmap execution, delivery predictability, engineering quality, release readiness, and production support.
Coordinate with product leadership, AI Platform, QA/Eval, operations, support, and Front Office teams to keep platform work aligned, prioritized, and unblocked.
Clarify pod ownership, staffing needs, escalation paths, QA/Eval coverage, release criteria, platform support expectations, and post-release accountability.
Manage priority sequencing across the platform backlog, reusable agent capabilities, product dependencies, customer needs, release velocity, and support load.
Ensure teams build shared Lumina platform capabilities that reduce duplication across orchestration, runtime, evaluation, monitoring, reporting, integrations, and agent workflow delivery.
Build operating rhythms for planning, delivery tracking, quality review, launch readiness, production monitoring, escalation review, and post-release learning.
Identify delivery risks, support risks, platform gaps, and capacity constraints early and drive practical resolution.
Coach engineers, technical leads, and pod leaders toward clearer ownership, stronger execution, and higher standards for platform reliability and production quality.
Partner with stakeholders to identify repeated workflow, tooling, evaluation, or integration needs that should become reusable Lumina platform capabilities.
Communicate Lumina Agentic Platform status, tradeoffs, delivery risks, and recommendations clearly to senior leadership.