Director, Addiction & Substance Use Services

Carle Health•Peoria, IL

3d•$50 - $86

About The Position

Leads, directs, integrates and coordinates all Substance Use Disorder services. Assists in ensuring the clinical practices are consistently high in regard to levels of clinical and professional services provided. This position has direct responsibility for the Hospital based Substance Use Disorder programs, MAT treatment programs, and all community-based inpatient and outpatient Substance Use Disorder programs.

Requirements

Certified Supervisor Alcohol and Other Drug Counselor (CSADC) - within 2 years
Master's Degree
Substance Abuse Leadership - 3+ years
Knowledge in IDHS Rule 2060
Knowledge in American Society of Addiction Medicine (ASAM)
Knowledge in Substance Use Prevention & Recovery (SUPR)
Effective communication and engagement of leadership, staff, colleagues, providers
Effective planning skills in relation to Clinical, Operational, Service and Financial Excellence
Effective skills in directing staff, colleagues and providers
Effective skills in measuring, reporting, monitoring and improving performance of operations, staff, and providers
Effective in identifying, surfacing and resolving conflict within the organization
Analytic Skills
Effective leadership and management of continuous process
Effective outcome improvement in financial, operations, clinical and service performance
Effective leadership and management in shared accountability model with Medical Director
Writes, reads, comprehends and speaks fluent English.
Basic computer knowledge using word processing, spreadsheet, email, and web browser.
Multicultural sensitivity
Critical thinking skills using independent judgment in making decisions.
Advanced reading, writing and oral skills
Ability to utilize PC including, basic elements of Windows environment, keyboarding, work with mouse
Perform basic computer tasks with instruction.

Responsibilities

Strategic Planning and Development
Operates in collaboration with a strong clinical management team
Facilitates Substance Use Disorder services strategic planning.
Analyzes industry trends in the development of divisional operational needs.
Leads Substance Use Disorder program planning, implementation and evaluation efforts
Responsibility for area strategic and tactical levels.
Effectively communicates the vision of potential service line activities
Leads change to manage risk and ensures changes take hold.
Responsible for leading strategic and business planning initiatives.
Keeps abreast of literature, network and colleagues
Attends meetings to remain current with technological advances
Identify potential operations for new services.
Develop strategy for contract negotiations.
Clinical/Service Excellence
Assumes an active role in day-to-day operations of the Substance Use Disorder line across the service continuum.
Works in conjunction with the Executive Leadership and Medical Staff
Ensure the highest level of care for patients.
Works with physicians and staff to adopt and incorporate quality initiatives
Manage the growth of the programs.
Creates solid cross functional relationship across departments and other functional groups and coordinates projects.
Responsible for the development and the service outcome data, e.g. clinical outcomes, service and cost.
Analyzes results and troubleshoots problem areas to mitigate program risks.
Ensures system wide compliance with all applicable laws and regulations affecting patient care services.
Supports integration of patient care standards and practice with clinical programs
Works collaboratively with leadership, physicians and other disciplines.
Promotes process improvement through the development, refinement and use of quality measures and program evaluation methods.
Promotes best practice care, professional conduct and a focus on customer relations, thereby improving patient satisfaction.
Is knowledgeable of hospital and department compliance requirements for federally funded healthcare programs (e.g. Medicare and Medicaid) regarding fraud, waste and abuse.
Brings any questions or concerns regarding compliance to the immediate attention of hospital administrative staff.
Takes appropriate action on concerns reported by department staff related to compliance
Fiscal and Budgeting
Collaboration with other departments to achieve financial objectives/goals.
Responsible for formulating budgets.
Demonstrates an understanding of financial analysis, pro forma development, capital planning/acquisition and economic considerations.
Collaborative Relationship Building
Development positive professional relationships with physicians and peers.
Responsible for the management of all human resources in a cost effective yet supportive manner.
Coaches, mentors, motivates and supervises program management and staff members
Influences team to take positive action and accountability for their assigned work.
Assembles and effectively leads direct reports and/or teams
Acts as facilitator of teamwork and decision-making in virtual and in-person settings.
Develops positive cooperative working relationships with the medical staff
Ensure a high level of physician satisfaction with services.
Community partnerships