Director, Acuity Review Manager | Technology

FTI Consulting•Washington, DC

11d•$122,500 - $177,500•Onsite

About The Position

This position is a part of FTI Consulting’s Acuity team which includes supporting, coordinating, managing and participating in document reviews at the direction of FTI clients. This position will primarily require use of the Relativity, Brainspace, Reveal and Nuix Discover FTI platforms, but knowledge of alternative platforms is also helpful. The Review Manager is responsible for simultaneously managing multiple client matters as well as developing and initiating new relationships with existing and prospective clients. The Review Manager should be able to provide high level substantive review workflow and review strategy advice to clients. You will independently manage reviews and review workflows. Review managers are responsible for the full life cycle of matters from developing the initial proposal to collection of the final bill. Other responsibilities are to provide input for general management, including scheduling, resource allocation, revenue projections and operational process and procedures.

Requirements

4+ years of relevant post-graduate professional experience in legal/electronic discovery or primarily leading/managing projects in a document review environment
4+ years of relevant post-graduate professional experience supporting document review software applications, preferably in document-intensive cases
Experience interfacing with end-client – either corporation, outside counsel or both
J.D. required
B.S. or a B.A. college degree required
Must be barred, active and in good standing
Ability to travel to clients and FTI office(s) as needed
Applicants must be currently authorized to work in the United States on a full-time basis; this position does not provide visa sponsorship

Nice To Haves

Experience managing privacy breach document reviews, including managing review for personally identifiable information and confidential/sensitive information, managing complex extraction workflows and the ability to manage a number of complex workflows concurrently on a tight timeline
IAPP data privacy professional certification- CIPP or CIPM
Experience managing antitrust/merger reviews, including multi-jurisdictional matters, and consulting on workflow organization for Technology Assisted Review (TAR)-leveraged protocols; privilege log and redactions best practices; reviews to support deposition/Investigational Hearing preparation; and analytical research tasks
Flexibility - ability to work under tight deadlines, ability to handle multiple tasks through prioritization and time management skills
Uses technology assisted review to ferret out the most responsive documents more quickly
Speaks/reads a language other than English and has supervised a foreign language review
Broad knowledge and experience on participating in and managing wide variety of document reviews.
Antitrust or Foreign Corrupt Practices Act experience is a plus
Has supervised a case using predictive coding
Experience with budget development and working with spreadsheets

Responsibilities

Lead and manage reviews independently.
Set review workflow and strategy, run the review and manage client relationships from beginning to end of project and beyond project scope
Create and monitor timelines for completion of various phases of review
Be on site as needed in order to supervise review teams in real time and train and guide team leads and review teams
Work closely with operations and human resources team to on-board and off-board reviewers
Assist sales team and consultants in Acuity sales pursuits, generate own Acuity up-selling to existing clients.
Be instrumental through the entire process from opportunity identification, to proposal preparation, to consultative sale, to closing of contract
Develop initial budget with the team for each case and ensure adherence to that budget by maintaining communication with client and project team regarding changes to proposed work and budget
Ensure inputs to billing system accurately reflect case status, revenue projections and authorized budgets
Work closely with the client, the FTI service delivery team, and project review team to ensure that lines of communication between all project participants are established and maintained during the course of the engagement and that a mutual understanding of the scope of work and related costs exists between both parties
Coordinate, counsel, and manage project review team to ensure the accuracy and throughput of the document review.
Manage several projects simultaneously
Set up, supervise and complete a privilege log with attorney team.
Monitor review speeds and progress on a regular basis and implement and oversee a quality control protocol
Interview and build project review teams, with focus on developing go-to regional and substantive reviewers for use on a variety of projects
Provide detailed substantive review support for the client and project review team on the use of review tools, on site, at client locations and remotely
Communicate with client and/or outside counsel to scope substantive parameters of the project, select proper review tool and repository, and estimate project timelines and budgets
Be able to suggest appropriate uses and review workflows, including the ability to integrate quality control workflows involving the client and senior project reviewers
Build and foster relationships with client contacts
Define the scope of work to include a list of deliverables and deadlines.
Oversee progress of work to ensure delivery of all work product within established time frames and standards of quality
Establish and maintain good working relationships with other offices and departments in the company.
Promote uniformity of office procedures and consistent high quality of final work product