About The Position

We are seeking a dynamic, strategic, and highly collaborative Director of Account Management to lead Mastercard’s growth efforts within the Business Banking segment of one of Mastercard’s largest, most strategic national issuers The bank’s Business Banking segment has undergone significant transformation, combining functions to support companies across the growth spectrum. Their ambition is bold: materially growing the number of new clients and improving share in underpenetrated markets. This role is directly aligned to that mission — helping accelerate segment growth and positioning Mastercard’s solutions as foundational to the bank’s strategy. This segment is also closely aligned with Mastercard’s broader Commercial and New Payment Flows agenda. You will shape and execute initiatives that deepen Mastercard’s relationship with this segment including research, innovation, client experience, data enablement, cross‑sell optimization, and integrated marketing. You will partner closely with bank teams to identify opportunities where Mastercard can unlock value, deepen collaboration, and drive impact.

Requirements

  • Leverages market insights and a deep understanding of portfolio dynamics to identify opportunities where Mastercard products and solutions can meet customer needs and drive growth.
  • Understands Mastercard products and solutions and can demonstrate the value proposition they offer to customers to differentiate Mastercard
  • Comfortable with consultative sales – must be able to identify potential opportunities and drive to tangible sales to meet business targets and goals.
  • Demonstrated experience leading multi‑channel marketing initiatives that drive acquisition, increase brand awareness, and support key partner milestones or product launches.
  • Embraces innovation, experimentation, and continuous learning; always looking for new ways to unlock value for customers and partners.
  • Collaborates well with customers and internally with cross-functional business partners.
  • Must be able to navigate complex issues across multiple stakeholders at all levels of the organization independently.
  • Bring a deep understanding of the card and payments landscape, including how card products and new payment flows can enable growth within the business banking segment.
  • Brings strong analytical capabilities, including comfort working with data, building financial models, and using insights to inform strategic decisions and drive business outcomes.
  • Possesses superior presentation and written/verbal communication skills.
  • Highly comfortable with ambiguity, with a track record of bringing clarity, structure, and momentum to evolving opportunities.

Responsibilities

  • Lead Mastercard’s partnership strategy for the Business Banking segment, developing an initiative pipeline / roadmap that advances joint goals in client acquisition, portfolio growth, and segment expansion.
  • Cultivate and strengthen collaborative relationships with key bank stakeholders to drive alignment and unlock new opportunities.
  • Develop and execute integrated marketing initiatives, aligning Mastercard and the bank’s priorities to support client acquisition, drive awareness, and leverage key bank-led moments (e.g., loyalty program, major events).
  • Drive innovation opportunities across client servicing, data enablement, cross‑sell strategy, and new product exploration to support the bank’s transformation and deepen Mastercard’s role in the ecosystem.
  • Advance strategy and execution for new and evolving business opportunities with the bank, offering strategic leadership across key product areas and scaling support for future initiatives as they emerge.
  • Partner cross‑functionally with product, marketing, finance, legal, and executive stakeholders to build solutions, remove barriers, and advance initiatives from concept through deployment.

Benefits

  • insurance (including medical, prescription drug, dental, vision, disability, life insurance)
  • flexible spending account and health savings account
  • paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
  • 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
  • 10 annual paid U.S. observed holidays
  • 401k with a best-in-class company match
  • deferred compensation for eligible roles
  • fitness reimbursement or on-site fitness facilities
  • eligibility for tuition reimbursement
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