Direct Support Worker

The Salvation Army Canada and Bermuda Territory•Saskatoon, SK

12d•Onsite

About The Position

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here. The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world. The role provides administrative and facility support to the residence’s clients and tenants.

Requirements

Willingness to develop an understanding and support for the mission and purpose of The Salvation Army in Canada and its implications as related to position responsibilities.
Work in compliance with OH&S Act and Regulations and abide by The Salvation Army’s health and safety policies and procedures.
Completion of high school diploma.
First Aid & CPR, Non-Violence Certificate, and Mental Health First Aid Certificate or willingness to complete once hired.
At least one year of experience, preferably in social setting.
Strong sense of integrity and confidentiality with professional ethics and a balanced sense of fairness and flexibility.
Good verbal and non-verbal communication skills.
Strong understanding of professional boundaries when working with a vulnerable population.
Patience and ability to deescalate situations.
Strong service ethic and a friendly disposition with the public.
Adaptability to change and frequent interruptions.
Team oriented and able to take initiative.
Willingness to work with people from diverse cultural backgrounds.
Problem solving skills.
Team player.
Organized and attentive to details.
Comfort in dealing with ambiguity.
Strong listening skills.
Ability to motivate others and manage relationships.
Ability to follow all MU’s organizational policies and procedures.
Negotiating skills.
Criminal & Vulnerable checks required.

Responsibilities

Assists with daily operations, laundry, light cleaning, checking people into the shelter, doing bag checks, completing room checks, managing conflict in the shelter space.
Complete residence-related administrative tasks as required.
Provide advice, guidance and support to residents when contacted for assistance.
First contact for all situations not requiring immediate 911 assistance.
Log and report all incidents to staff and guests.
Provides support to tenants and staff in program delivery.
Consistently demonstrates respect and empathy for all tenants.
Maintains availability for personal, practical, and moral support.
Accurately records relevant information to support staff.
Liaises with referral sources and other external agencies as needed.
Ensures ongoing enforcement of policies.
Accurately records and reports any tenant information relevant employees.
Performs other work-related duties as assigned.