Direct Support Supervisor - 34th Street
About The Position
The Direct Support Supervisor (DSS) leads a team of Direct Support Professionals (DSPs) to support and assist individuals with intellectual and developmental disabilities to develop and enhance basic living skills and other life skills, promoting independence and individual choice. The role involves coordinating, implementing, and evaluating individual program plans, maintaining records, and ensuring compliance with regulations. The supervisor is responsible for hiring, training, and evaluating DSPs, managing progressive discipline and staff development, and maintaining confidentiality of records. This position also ensures the implementation of all policies, procedures, and programs, and oversees the maintenance and regulatory compliance of residences. The supervisor must ensure timely completion of mandatory training for themselves and their staff, model and ensure proper implementation of individual program plans using a Person-Centered approach, and be available on-call for emergencies. Additionally, the role facilitates communication with other departments, reviews documentation on Therap daily, conducts record reviews for compliance, and develops relationships with family members/advocates.
Requirements
- High School Diploma or GED
- Valid driver’s license and clean driving record
- Ability to communicate effectively verbally and in writing.
- Ability to manage a diverse staff; be a self-starter who requires minimal supervision; demonstrate high energy and commitment to long hours as necessary to perform the duties of the position.
- Demonstrated leadership skills relative to training employees and people supported in a residential setting.
- Experience with Intellectual and Developmental Disabilities (I/DD)
Nice To Haves
- Previous management experience preferred.
Responsibilities
- Coordinating, implementing, and evaluating individual program plans and maintaining records in compliance with NHTC and state/federal regulations.
- Hiring, training, and supervising DSPs in the completion of job responsibilities.
- Responsible for the orientation and evaluation of residential staff (i.e., progressive discipline and staff development) as well as securing records confidentially.
- Responsible for the implementation of all policies, procedures, and programs.
- Attending, participating in, and monitoring/reviewing all team meetings.
- Attending and participating in agency standing committee meetings and training.
- Ensuring timely submission of required paperwork.
- Ensuring residences are maintained and meet regulatory requirements.
- Completing and ensuring that all staff complete mandatory training in a timely manner.
- Modeling and performing all aspects of Individuals’ program plans and ensuring staff understands and implements each individual’s plan as written using a Person-Centered approach.
- Being on-call to respond to and address emergencies, including incidents, safety hazards, and staffing issues.
- Facilitating communications with other departments to ensure comprehensive and high-quality support.
- Reviewing documents on Therap, including checklists, t-logs, and medical information daily, and addressing problems as they arise.
- Conducting record reviews to ensure compliance and identify potential problems to be resolved.
- Developing and maintaining relationships with family members/advocates of the individuals and addressing concerns as they arise.
- Performing other related duties assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
