Direct Support Professional

ICM Inc•Fayetteville, AR
•Onsite

About The Position

This position involves providing direct support and care to customers, assisting them with daily activities, helping them achieve personal goals, and ensuring their safety and well-being. The role requires diligent observation, accurate record-keeping, and adherence to company policies and HIPAA regulations.

Requirements

  • High school diploma or equivalent
  • Understands and endorses ICM’s mission and vision
  • Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
  • Understands and complies with all HIPAA regulations
  • Maintains a clean and orderly work environment
  • Maintains prompt and regular attendance

Nice To Haves

  • Quality decision making
  • Effective communication
  • Superior problem solving
  • Interpersonal effectiveness
  • Receptive to feedback
  • Positive work ethic
  • Instills trust
  • Administrative effectiveness

Responsibilities

  • Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
  • Helping customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
  • Helping customers achieve agreed-upon goals to improve quality of life and integration into the community.
  • Providing written daily updates of each shift’s activities using an online platform.
  • Observing the customer’s condition and monitoring the surroundings to ensure customer safety and success, including monitoring of equipment and materials.
  • Performing other duties as assigned.
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