Direct Support Professional

ICM • Fort Smith, AR

10d • Onsite

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, appointments, transportation, errands, and community integration. The role includes monitoring customer safety and condition, observing the surroundings and equipment, and documenting each shift’s activities through an online platform. The listed schedule is Monday through Friday, 4 p.m. to midnight, in Fort Smith, Arkansas; the posting also states that shifts vary.

Requirements

• High school diploma or equivalent.
• Understand and endorse ICM’s mission and vision.
• Follow ICM policies, procedures, and Standard Operating Procedures.
• Understand and comply with HIPAA regulations.
• Maintain prompt and regular attendance.
• Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, the ability to instill trust, and administrative effectiveness.

Responsibilities

• Assist customers with bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
• Help customers make and keep appointments; provide or arrange transportation for errands and offer companionship.
• Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
• Write daily updates about each shift’s activities using an online platform.
• Observe the customer’s condition and monitor surroundings, equipment, and materials to support safety and success.
• Perform other duties as assigned.
• Maintain a clean and orderly work environment.
• Follow ICM policies, procedures, and Standard Operating Procedures, and seek clarification when needed.
• Comply with HIPAA regulations and maintain prompt, regular attendance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED