Direct Support Professional

InCommunity•, GA

5d•$12 - $14

About The Position

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. Direct Support Professionals are expected to model and promote the organization’s mission and values, including integrity, service, respect, and regard for each individual’s dignity. The role supports individuals’ engagement, inclusion, health, safety, and well-being in community residential homes, day programs, and other community settings. DSPs assist with personal goals and activities of daily living, health-related protocols, appointments, meals, household responsibilities, and safe transportation. They work collaboratively with coworkers and supervisors, maintain confidentiality, and respond professionally to changing needs and emergency situations. The position involves frequent travel throughout the Metro Atlanta area. Work schedules may include evenings, weekends, holidays, and overnight shifts based on the needs of the individuals supported. The work may involve household conditions, community outings, varying weather, and interactions with individuals who may display challenging behaviors. Physical demands include frequent standing, walking, bending, reaching, lifting, assisting with transfers, and performing household tasks. Reasonable accommodations may be made for qualified individuals with disabilities in accordance with the ADA and organizational policy.

Requirements

A high school diploma or equivalent is preferred.
At least six months of experience in developmental disabilities, mental health, or aging services is preferred.
Personal or volunteer experience supporting individuals with disabilities may be considered.
Must possess a valid driver’s license and meet company driving standards, if applicable.
Must be able to perform the physical and household duties described, including assisting individuals with mobility needs and lifting up to 25 pounds, occasionally more with team assistance or mechanical support.
Must be able to respond quickly and effectively in emergencies.
Must have visual and auditory acuity to help ensure individuals’ safety and observe changes in behavior or health.
Must be able to safely operate a motor vehicle if assigned to transport individuals.

Responsibilities

Interact respectfully with individuals and account for verbal and nonverbal communication.
Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
Support individuals in identifying and pursuing personal goals based on their Individual Support Plans (ISPs).
Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote relationships with individuals’ families and friends, including coordinating visits and participation in special events.
Respect individuals’ and families’ religious or spiritual practices and choices.
Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
Maintain a safe and comfortable home environment while supporting individuals’ personal choices.
Safely transport individuals and follow company and regulatory safety procedures.
Read and follow each individual’s ISP, medical protocols, and communication logs.
Monitor and accurately document daily activities, health concerns, and behavioral changes.
Support personal hygiene, grooming, and dressing according to each individual’s needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support effective communication with healthcare providers.
Provide physical assistance as needed, including safely using mechanical lifts or other equipment.
Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits; and know how to use emergency equipment.
Use adaptive and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup.
Prepare meals according to menus, nutrition guidelines, and individual dietary needs; encourage family-style meals and positive conversation; and follow food safety and labeling procedures.
Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties; and keep company vehicles clean, fueled, and properly documented.
Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
Communicate respectfully and effectively with coworkers and collaborate to provide consistent, quality care.
Demonstrate flexibility and cooperation during emergencies or unexpected situations.
Maintain confidentiality and refrain from gossip or sharing sensitive information.
Arrive punctually and prepared, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, stay awake and alert, complete checklist and household duties, check on individuals at designated times, assist with morning routines when applicable, and follow health protocols and report concerns.