Direct Support Professional

ServiceSource, Inc.•Herndon, VA

About The Position

ServiceSource is hiring a Direct Support Professional for its Adult Day Support Programs for adults with developmental disabilities. The position creates, leads, and supports participants in daily academic, social, life-skills, leisure, and recreational programming. It assists with developing and implementing person-centered Individual Service Plans (ISPs), including plans addressing social and community inclusion, communication, behavior, and skill development. The employee ensures compliance with applicable state and federal regulatory guidelines, including Medicaid, licensure, CARF requirements, funding-source requirements, and company policies and procedures. This role offers a weekday schedule, with full-time shifts listed as Monday through Friday, 8:00 a.m. to 4:30 p.m. (40 hours per week), and pay of $18 per hour. The work may involve activities in the community and occasional exposure to outside weather conditions. The employee is expected to help maintain a safe, clean, and orderly environment and to promptly report unsafe conditions and medical concerns. Required qualifications include a high school diploma or GED and at least one year of experience working with adults with developmental disabilities or in a related field. A bachelor's degree in human services or a related field is preferred. A Virginia DBHDS fingerprinting and criminal background check is required. Employees who drive individuals in the community must have a current, valid driver's license and good motor vehicle record; eligible drivers must complete online driving training within 15 days of hire.

Requirements

  • High school diploma or GED.
  • At least one year of experience working with adults with developmental disabilities or in a related field.
  • Pass the Virginia Department of Behavioral Health and Developmental Services fingerprinting and criminal background check.
  • For employees who drive individuals in the community: current, valid driver's license and a good motor vehicle record; driving requirements vary by site.
  • If eligible to drive, pass online driving training within 15 days of hire.
  • Ability to relate well to people at all levels of an organization.
  • Proficiency in Microsoft Office and ability to become familiar with company-specific programs and software.
  • Ability to solve practical problems and adapt quickly to new information and guidance.
  • Excellent verbal and written communication skills.
  • Detail-oriented, with the ability to perform work accurately.
  • Ability to work independently and as part of a team.
  • Ability to speak professionally and effectively before groups and write routine reports and correspondence.
  • Ability to develop and implement professionally written plans and supporting documentation.
  • Ability to initiate and lead age-appropriate, engaging activities and social groups with program participants, virtually and in the community.
  • Knowledge of the community and its resources.

Nice To Haves

  • Bachelor's degree in human services or a related field.

Responsibilities

  • Identify and schedule meaningful, integrated, inclusive community-based activities and volunteer opportunities in varied settings that address a range of skills.
  • Coordinate with assigned staff to maximize use of resources.
  • Design, coordinate, and implement curricula that build skills needed to support participant independence.
  • Gather input from participants to create a monthly schedule of events reflecting their person-centered desires, preferences, and outcomes.
  • Maintain a safe, clean, and orderly environment; promptly report unsafe conditions and medical concerns to the Program Manager or designee; follow written protocols and plans; and report allegations of abuse, neglect, or exploitation according to company policies and procedures.
  • Support program design, development, and implementation.
  • Ensure programs operate in accordance with CARF, licensing, Medicaid Waiver, and other regulatory standards.
  • Ensure the needs of individuals served are met and monitor services provided by assigned personnel.
  • Adhere to health and safety regulations.
  • Perform other responsibilities as assigned.

Benefits

  • Competitive pay of $18 per hour.
  • More than three weeks of paid time off in the first year; paid time off increases with tenure.
  • 11 observed federal holidays.
  • Medical, dental, and vision coverage through Cigna.
  • 403(b) retirement plan with employer matching, including dollar-for-dollar matching up to 3% of employee contributions as described in the posting.
  • 401(a) retirement plan with employer contributions.
  • Company-paid life, accidental death and dismemberment, and disability insurance.
  • Tuition reimbursement or assistance and professional development funding.
  • $500 annual wellness reimbursement.
  • Employee Assistance Program and Wellness Program.
  • Flexible Spending and Health Savings accounts.
  • Career advancement opportunities and promotion pathways.
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