Direct Support Professional
About The Position
The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework. The role also supports customers in making and keeping appointments, arranging or providing transportation for errands, and having companionship. The employee helps customers achieve agreed-upon goals that improve quality of life and community integration. They provide written daily updates about each shift’s activities using an online platform, observe customers’ conditions, and monitor the surroundings, equipment, and materials to support customer safety and success. Other duties may be assigned.
Requirements
- High school diploma or equivalent.
- Understand and endorse ICM’s mission and vision.
- Comply with HIPAA regulations.
- Demonstrate quality decision making, effective communication, superior problem solving, interpersonal effectiveness, receptiveness to feedback, a positive work ethic, ability to instill trust, and administrative effectiveness.
Responsibilities
- Provide care, guidance, and assistance with customers’ daily activities, including bathing, bathroom functions, feeding, menu planning, dressing, grooming, medication, treatments, and housework.
- Help customers make and keep appointments.
- Provide or arrange transportation for errands and serve as a companion.
- Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
- Provide written daily updates of each shift’s activities using an online platform.
- Observe customers’ conditions and monitor surroundings, equipment, and materials to ensure safety and success.
- Perform other duties as assigned.
- Follow ICM policies, procedures, and Standard Operating Procedures (SOPs), and seek clarification when needed.
- Comply with HIPAA regulations and maintain a clean and orderly work environment.
- Maintain prompt and regular attendance.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
