Direct Support Professional

ICM Inc • Bentonville, AR

18d • Onsite

About The Position

This role involves providing quality care, direction, guidance, and assistance to customers with their daily activities. This includes supporting them with personal care, meal planning, dressing, grooming, medication management, and household tasks. The position also requires helping customers manage appointments, transportation for errands, and serving as a companion. A key aspect of the role is to help customers achieve their goals for improved quality of life and community integration. Daily written updates of shift activities must be provided via an online platform. Additionally, the role involves observing the customer's condition and environment to ensure their safety and success, including monitoring equipment. Other duties may be assigned.

Requirements

• Must have a high school diploma or equivalent (some positions require additional education).
• Understands and endorses ICM’s mission and vision.
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed.
• Understands and complies with all HIPAA regulations.
• Maintains a prompt and regular attendance.

Nice To Haves

• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic
• Instills trust
• Administrative effectiveness

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED