Direct Support Professional

ICM Inc

96d • Onsite

About The Position

This role involves providing direct support and care to customers, assisting them with daily activities, promoting their independence, and ensuring their safety and well-being. The position requires diligent observation, accurate record-keeping, and adherence to company policies and HIPAA regulations.

Requirements

• Must have a high school diploma or equivalent (some positions require additional education).
• Understands and endorses ICM’s mission and vision.
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed.
• Understands and complies with all HIPAA regulations.
• Maintains a clean and orderly work environment.
• Maintains prompt and regular attendance.
• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic
• Instills trust
• Administrative effectiveness

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED