Direct Support Professional

ICM Inc • Fort Smith, AR

105d • Onsite

About The Position

This role involves providing quality care, direction, guidance, and assistance to customers with their daily activities. This includes personal care such as bathing and dressing, meal planning and preparation, medication management, and household tasks. The position also requires helping customers achieve their goals for improved quality of life and community integration, acting as a companion, and arranging transportation for errands and appointments. Daily written updates on shift activities are required via an online platform. A key aspect of the role is observing the customer's condition and environment to ensure safety and success, including monitoring equipment.

Requirements

• High school diploma or equivalent
• Understands and endorses ICM’s mission and vision
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed
• Understands and complies with all HIPAA regulations
• Maintains a clean and orderly work environment
• Maintains prompt and regular attendance

Nice To Haves

• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic
• Instills trust
• Administrative effectiveness

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED