Direct Support Professional

ICM Inc

17d • Onsite

About The Position

This role involves providing direct support and care to customers, assisting them with daily activities, promoting their quality of life, and ensuring their safety. The position requires diligent observation, accurate record-keeping, and adherence to company policies and HIPAA regulations.

Requirements

• Must have a high school diploma or equivalent (some positions require additional education).
• Understands and endorses ICM’s mission and vision.
• Follows all ICM policies, procedures and Standard Operating Procedures (SOPs) and asks for clarification and explanation when needed.
• Understands and complies with all HIPAA regulations.
• Maintains a clean and orderly work environment.
• Maintains prompt and regular attendance.

Nice To Haves

• Quality decision making
• Effective communication
• Superior problem solving
• Interpersonal effectiveness
• Receptive to feedback
• Positive work ethic
• Instills trust
• Administrative effectiveness

Responsibilities

• Providing quality care, direction, guidance, and help to customers with daily activities, such as bathing and bathroom functions, feeding, planning menus, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments, provide or arrange transportation to run errands and serve as a companion.
• Help customer achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor the surroundings to ensure customer safety and success. This includes monitoring of equipment and materials.
• Perform other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED