About The Position

Paragon Community Services (PCS), a MyPath Company, provides day programming and community integration opportunities for adults with intellectual and developmental disabilities. The Direct Support Professional (DSP) provides direct care and supervision to day-program participants, assists with daily living skills, facilitates structured activities, and supports community outings. The role promotes participants’ safety, dignity, independence, personal growth, and community involvement while contributing to a respectful, inclusive, and collaborative team environment. The schedule is Monday through Friday, with daytime shifts between 8:00 a.m. and 4:00 p.m. Occasional flexibility is required based on participant and program needs. Paid in-service training is required and supported by the employer.

Requirements

  • High school diploma, GED, or equivalent preferred.
  • Ongoing participation in paid in-service training is required.
  • Ability to maintain a calm and effective demeanor in emergency and stressful situations.
  • Strong written and verbal communication skills.
  • Ability to work independently and as part of a team to deliver high-quality care.
  • Ability to effectively implement approved physical intervention techniques.
  • Must be at least 16 years old.
  • A valid driver’s license and acceptable driving record may be required, depending on the needs of the position.
  • Willingness to work with residents in home, recreational, and community settings.

Nice To Haves

  • Experience working with individuals with disabilities in day programs, schools, camps, or related settings.

Responsibilities

  • Provide consistent support and supervision to participants at the center and during community outings.
  • Assist with daily living activities, including hygiene, feeding, and personal care, in accordance with participant-specific protocols.
  • Support individual goals outlined in Progress Reports through structured engagement and skill-building.
  • Promote participant independence and community involvement through encouragement and positive role modeling.
  • Facilitate activities aligned with the daily schedule and participants’ personal goals.
  • Encourage participation in recreational and educational experiences that build life skills and social connections.
  • Document participant progress, behaviors, incidents, and medical concerns accurately and in accordance with policy.
  • Monitor and promote participants’ health, safety, and overall well-being in all settings.
  • Use assistive equipment appropriately and follow agency procedures for medication administration and documentation.
  • Respond to emergencies, behavioral incidents, and safety concerns using approved techniques and protocols.
  • Collaborate with Program Managers, Coordinators, and fellow DSPs to support participants’ success and quality of life.
  • Attend team meetings and training sessions and contribute to team-based treatment planning.
  • Communicate respectfully and effectively with residents, families, and coworkers.

Benefits

  • 401(k) retirement plan
  • MyPath Financial Wellness Resources
  • Employee Stock Ownership Plan (ESOP)
  • On-demand access to earned wages
  • Student loan pay down assistance
  • Tuition reimbursement
  • Medical, prescription, dental, and vision plans
  • Flexible Spending Accounts (FSA)
  • Life and disability insurance
  • Voluntary life insurance options
  • Accident, critical illness, and hospital indemnity insurance
  • My Voyage Wellness Program
  • Paid Time Off (PTO) accrual
  • Employee Assistance Program (EAP)
  • Childcare search assistance
  • Employee discount program via PerkSpot
  • Pet insurance discount
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