Direct Support Professional

ICM • Fort Smith, AR

10d

About The Position

The Direct Support Professional provides quality care, direction, guidance, and assistance to customers with daily activities. The role also supports customers in achieving agreed-upon goals that improve their quality of life and integration into the community. The position is listed for Monday through Friday, 8 a.m. to 4 p.m. in Fort Smith, Arkansas; the posting also states that shifts vary.

The employee provides written daily updates about each shift’s activities using an online platform, observes customers’ conditions, and monitors surroundings, equipment, and materials to help ensure customer safety and success. The role also includes other duties as assigned.

Requirements

• High school diploma or equivalent.
• Understand and endorse ICM’s mission and vision.
• Follow ICM policies, procedures, and Standard Operating Procedures (SOPs), and ask for clarification or explanation when needed.
• Understand and comply with HIPAA regulations.
• Maintain a clean and orderly work environment.
• Maintain prompt and regular attendance.
• Quality decision making.
• Effective communication.
• Superior problem solving.
• Interpersonal effectiveness.
• Receptive to feedback.
• Positive work ethic.
• Instills trust.
• Administrative effectiveness.

Responsibilities

• Assist customers with daily activities, including bathing and bathroom functions, feeding, menu planning, dressing, grooming, taking medication and/or administering treatments, and housework.
• Help customers make and keep appointments; provide or arrange transportation for errands; and serve as a companion.
• Help customers achieve agreed-upon goals to improve quality of life and integration into the community.
• Provide written daily updates of each shift’s activities using an online platform.
• Observe the customer’s condition and monitor surroundings, equipment, and materials to ensure customer safety and success.
• Perform other duties as assigned.
• Understand and endorse ICM’s mission and vision; follow ICM policies, procedures, and SOPs; comply with HIPAA regulations; maintain a clean and orderly work environment; and maintain prompt and regular attendance.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED