Direct Support Professional

InCommunity•, GA

5d•$12 - $13•Onsite

About The Position

InCommunity is committed to supporting individuals with intellectual and developmental disabilities to live safe, healthy, and joyful lives in their communities. The Direct Support Professional (DSP) models and promotes the organization’s mission and values of integrity, service, and respect for each individual’s dignity. The role supports individuals in residential homes, day programs, and other community settings, helping them pursue personal goals, participate in activities of their choice, and maintain their health, safety, and well-being. The DSP assists with activities of daily living, personal care, meals, household tasks, transportation, and participation in community activities. The position requires communication and collaboration with individuals, families, coworkers, supervisors, and healthcare providers, while maintaining confidentiality and professional conduct. Schedules may include evenings, weekends, holidays, and overnight shifts, depending on the needs of the individuals supported. Frequent travel throughout the Metro Atlanta area is required.

Requirements

A high school diploma or equivalent is preferred.
At least six months of experience in developmental disabilities, mental health, or aging services is preferred; personal or volunteer experience supporting individuals with disabilities may be considered.
A valid driver’s license and ability to meet company driving standards, if applicable.
Ability to perform frequent standing, walking, bending, reaching, and lifting during shifts.
Ability to assist individuals with mobility needs, including transfers in and out of wheelchairs, beds, and vehicles using proper lifting techniques or mechanical lifts.
Ability to lift or move items or individuals weighing up to 25 pounds, occasionally more with team assistance or mechanical support.
Ability to perform household tasks such as cleaning, laundry, meal preparation, and light maintenance.
Visual and auditory acuity to help ensure individuals’ safety and observe changes in behavior or health.
Ability to safely operate a motor vehicle if assigned to transport individuals.
Ability to travel frequently throughout the Metro Atlanta area.

Nice To Haves

High school diploma or equivalent.
At least six months of experience in developmental disabilities, mental health, or aging services.
Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

Interact respectfully with individuals and attend to verbal and nonverbal communication.
Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
Support individuals in identifying and working toward personal goals based on their Individual Support Plans (ISPs).
Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
Promote positive relationships with individuals’ families and friends, including helping coordinate visits and participation in special events.
Respect individuals’ personal and family religious or spiritual practices and choices.
Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
Maintain a safe and comfortable home environment and support individuals’ personal choices.
Safely transport individuals in accordance with company and regulatory safety procedures.
Read and follow each individual’s ISP, medical protocols, and communication logs.
Monitor and accurately document individuals’ daily activities, health concerns, and behavioral changes.
Support personal hygiene, grooming, and dressing according to each individual’s needs and preferences.
Observe changes in health status and promptly report concerns to supervisors or nursing staff.
Follow medical instructions, medication guidelines, and treatment plans as directed.
Accompany individuals to medical appointments and support effective communication with healthcare providers.
Provide physical assistance as needed, including using mechanical lifts or other equipment safely.
Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits and know how to use emergency equipment.
Use adaptive and medical equipment properly as trained.
Assist with meal planning, grocery shopping, food preparation, and cleanup; prepare meals according to menus, nutrition guidelines, and individual dietary needs.
Encourage family-style meals and positive mealtime conversation and follow food safety and labeling procedures.
Maintain a clean, organized, and safe home; complete assigned cleaning checklists and laundry duties.
Keep company vehicles clean and fueled and maintain required vehicle documentation.
Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
Communicate respectfully and effectively with coworkers and collaborate to provide consistent, quality care.
Demonstrate flexibility and cooperation during emergencies or unexpected situations.
Maintain confidentiality and avoid gossip or sharing sensitive information about individuals, staff, or the company.
Be punctual and ready to begin shifts on time, remain on duty until properly relieved, and follow attendance and scheduling policies.
For overnight shifts, remain awake and alert; follow the Overnight Shift Checklist; check on individuals at designated times; assist with morning routines when applicable; follow health protocols; contact supervisors about concerns; and complete assigned household duties before shift end.
Respond quickly and effectively to emergencies, including fire drills, medical incidents, and behavioral interventions.